Quality Standards Resource Centre

This resource provides information for care workers about palliative care. The Practice Centre provides links to, and information about, tools and resources to use in practice and improve care and outcomes in palliative care. It includes sections on improving practice, symptoms, medicines and tipsheets.

This resource is the Palliative Care Australia website. The website contains targeted guidance and resources for service providers and health care professionals. The resource also includes information about the National Palliative Care Standards, which provide guidance on best practice palliative care in different settings.

This resource provides evidence-based information for the healthcare sector about palliative care. It includes evidence summaries on topics related to palliative care, such as advance care planning, advocacy, care coordination, goals of care, nutrition and needs assessment.

This resource is the ELDAC (End of Life Directions for Aged Care) website. It provides information, guidance and resources for aged care providers and staff supporting palliative care and advance care planning. Information can be accessed by selecting a topic from the ELDAC care model, for example, providing palliative care, responding to deterioration and bereavement. Information can also be filtered using search functions such as role type, quick links, resource type and keywords. 

This resource is available on the Parliament of Australia website. It includes information about aged care rights and principles, including the Statement of Rights. The Statement of Rights outlines the rights that older people will have when accessing aged care services.

This resource outlines the ‘5 Moments for Hand Hygiene’ with specific considerations for patients with urinary catheters, aiming to minimise infection risks. It provides steps for appropriate hand hygiene before and after touching the patient, performing aseptic procedures, and handling catheter equipment.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This resource provides a global framework for infection prevention and control (IPC) in healthcare settings, aiming to reduce healthcare-associated infections and antimicrobial resistance. It offers strategic directions for achieving measurable improvements by 2030, supporting patient safety, healthcare worker protection, and sustainable health outcomes worldwide.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

This model provides a framework for delivering tailored palliative care for people with intellectual disabilities, aiming for equitable access across various care settings. Supporting toolkits offer resources for health professionals and families to enhance communication and collaborative care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This toolkit supports health professionals in delivering palliative care for people with intellectual disabilities by providing resources, guidance on communication, and tailored care strategies. It aims to enhance service quality through understanding specific needs and collaborative care planning.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers tools and guidelines for palliative care outcome measurement, including assessment scales for symptom severity, frailty, and daily living activities. It supports clinicians and managers in implementing standardised data collection to improve care quality in aged care settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource describes the Good Spirit Good Life (GSGL) framework for assessing the quality of life of older Aboriginal people, focusing on culturally important factors such as connection to Country, family, and spirituality. It includes tools for both self-reporting and carer-assisted reporting.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers guidance for working respectfully with older people, challenging stereotypes and promoting their rights to independence, dignity, and fair access to services. It emphasises communication strategies, recognising decision-making capacity, and understanding diverse needs across different groups.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides community education and awareness programmes to prevent elder abuse, particularly for culturally and linguistically diverse seniors. It includes bilingual training for community educators, in-language resources, and guidance for recognising and addressing elder abuse through culturally appropriate methods.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides infection control guidelines for managing infectious diseases in care settings, covering protocols for exposure to blood and body fluids, managing respiratory and gastrointestinal illnesses, and handling high-risk infections. It includes standard precautions, waste disposal, and cleaning procedures to maintain safety and reduce transmission.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.

This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.

This resource offers accessible health information for Aboriginal and Torres Strait Islander people on preventing illness in the home. It includes room-based fact sheets with actions to improve environmental health, available as individual sheets or a workbook. This resource includes state-specific information and therefore its applicability and usefulness may be limited.

This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.

This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.

This resource is the Australian Commission on Safety and Quality in Health Care's Clinical Care Standard for the management of Peripheral Intravenous Catheters (PIVCs), aiming to reduce complications and improve care quality. It includes quality statements on PIVC assessment, insertion, maintenance, and removal, supporting best practices in all healthcare settings. The standard applies to all contexts where PIVCs are used, with the term ‘patients’ encompassing people across various healthcare settings, including hospitals, emergency services, and community care.