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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 6 of 6 result(s)
/quality-standards/essential-element-2-identifying-goals-care

Essential element 2: Identifying goals of care

Guidance
Last Updated

This resource guides providers in identifying and setting goals of care with patients through shared decision-making. It fosters collaboration between patients, family, and healthcare teams to clarify expectations and establish personalised clinical and personal care objectives.

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Choice, independence and quality of life, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Essential element 2: Identifying goals of care
/quality-standards/food-nutrition-dining-resources-providers

Food, nutrition & dining: resources for providers

Guidance

This resource provides tools and guidance for aged care providers to ensure quality food, nutrition, and dining experiences. It includes hotlines, resources for dining, choice, swallowing, and oral health, as well as webinars, research findings, and practical tips to support older adults' wellbeing and meet care standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Clinical safety, Food and nutrition, Delivering comprehensive care and services
Standard
5: Clinical Care, 6: Food and Nutrition, 7: The Residential Community
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience, 7.1: Daily living
Food, nutrition & dining: resources for providers
/quality-standards/supporting-people-living-dementia-eat-and-drink-well

Supporting people living with dementia to eat and drink well

Guidance

This resource provides guidance for aged care services on how to support people living with dementia to eat and drink well. It highlights innovative approaches such as creating familiar, enjoyable meals, reducing mealtime interruptions, and offering 24-hour access to nutritious foods. These strategies help address challenges like malnutrition and dehydration. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Delivering comprehensive care and services, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition, 7: The Residential Community
Outcomes
5.6 Cognitive impairment  , 6.4: Dining experience, 7.1: Daily living
Supporting people living with dementia to eat and drink well
/quality-standards/nsqhs-standards-user-guide-health-care-people-intellectual-disability

NSQHS Standards User Guide for the Health Care of People with Intellectual Disability

Guidance
Published date

This resource provides guidance for the health care of people with intellectual disability. The user guide is part of the Australian Commission on Safety and Quality in Health Care's National Safety and Quality Health Service (NSQHS) Standards. The resource was developed in response to significant evidence of poor health outcomes for people with intellectual disability in Australia’s health system. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Person-centred care, Choice, independence and quality of life, Delivering comprehensive care and services
Standard
1: The Individual, 5: Clinical Care
Outcomes
1.1: Person-centred care, 1.3: Choice, independence and quality of life, 5.6 Cognitive impairment  
NSQHS Standards User Guide for the Health Care of People with Intellectual Disability
/quality-standards/how-support-everyday-decision-making-people-living-dementia-residential-aged-care-guide-care-workers

How to support everyday decision-making for people living with dementia in residential aged care: A guide for care workers

Guidance
Published date

This guide offers practical strategies for care workers to support people with dementia in making everyday decisions within residential aged care settings. It covers communication techniques, promoting choice in personal care and daily activities, understanding body language, and emphasises person-centred care while respecting residents' preferences, dignity, and rights.

Author
External resource
Key Theme
Assessment and planning, Delivering comprehensive care and services, Choice, independence and quality of life
Standard
3: The Care and Services, 5: Clinical Care, 1: The Individual
Outcomes
1.1: Person-centred care, 5.6 Cognitive impairment  , 1.3: Choice, independence and quality of life
How to support everyday decision-making for people living with dementia in residential aged care: A guide for care workers
/quality-standards/goal-setting

Goal setting

Guidance
Last Updated

This resource discusses the role of goal setting in enhancing rehabilitation, reablement, and restorative care for older people. It highlights the value of involving older people in defining goals and the positive impact of goal setting on engagement, daily function, and quality of life.

Author
External resource
Key Theme
Choice, independence and quality of life, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Goal setting