The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
How to set up your new service
This resource guides users through setting up new aged care services, covering essential agreements for care plans, services, and fees. It outlines various agreement types, such as Home Care Packages and respite care, and provides support options, including advocacy services, to make sure rights and preferences are respected in care arrangements.
Financial & Prudential Standards
This resource provides guidance on the Financial and Prudential Standards for aged care providers. It outlines requirements for managing refundable deposits, ensuring financial viability, maintaining liquidity, and implementing governance and recordkeeping processes. It helps providers comply with financial obligations, supporting transparency and accountability in aged care services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Home Care Agreements for Home Care Packages
This resource explains requirements for Home Care Agreements in the Home Care Packages Program, detailing the roles of providers and care recipients, fees, and service terms. It emphasises collaboration to make sure agreements are clear, fair, and reviewed regularly, supporting person-centred care in home settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Case study - Safe and Appropriate use of Psychotropic Medicines - Residential Aged Care
This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Case study - Safe and Appropriate use of Psychotropic Medicines - In-home Aged Care
This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Safe and appropriate use of psychotropic medicines for aged care - Fact sheet
This fact sheet is informed by the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard (CCS), developed by the Australian Commission on Safety and Quality in Health Care. The CCS describes the safe and appropriate use of psychotropic medicines for people with cognitive disability or impairment, in a way that upholds their rights, dignity, health and quality of life.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
