The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Designing dementia-friendly care environments
This resource provides guidance for professionals on designing dementia-friendly care environments to help people living with dementia to make the best of everyday life. It includes dementia enabling environment principles and an example of how to design a space using the principles. The resource also includes links to other Dementia Australia resources about developing a dementia-friendly environment.
Dementia enabling environments - Care environments: Kitchen
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about kitchens in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia enabling environments - Care environments: Dining areas
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about dining areas in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Familiar Places Webinar 2 – Bedrooms and Dining Areas
This webpage provides a video webinar focused on familiar places, such as bedrooms and dining areas, for dementia care environments. It offers insights into how these spaces can be designed to support the wellbeing of people living with dementia, with a particular emphasis on creating comfortable and familiar settings.
ISBAR - Identify, Situation, Background, Assessment and Recommendation
This resource describes the ISBAR communication tool—Identify, Situation, Background, Assessment, Recommendation—used to improve safety during handovers in clinical settings. It includes adaptable resources like fact sheets and lanyard cards to support consistent, structured information transfer.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Staff education and support
This resource offers guidance for staff support in dementia care, covering person-centred approaches, workplace culture change, training, and physical environment improvements. It includes strategies to enhance job satisfaction, staff wellbeing, and dementia-friendly care practices.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Personal enjoyment
This resource provides guidance on fostering personal enjoyment for people with dementia, encouraging meaningful activities based on life history and familiar roles. It includes ideas for sensory engagement, physical activity, and social connection in home-like settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Interior design
This resource provides guidance on interior design elements that create a familiar, practical, and dementia-friendly environment. It includes strategies for lighting, colour, furniture, and surfaces to enhance safety, wayfinding, and comfort in care settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Designing for people with dementia
This resource provides design principles for creating dementia-friendly environments that support comfort, independence, and a sense of home. It includes guidance on optimising lighting, safety, social connection, and personalised spaces to enhance quality of life.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Participating with consumers
This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Bedrooms and privacy
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Care Coordination
This resource offers practical guidance on effective care coordination, focusing on communication within multidisciplinary teams, continuity of care, and transition management. It provides tools for involving families in care planning and supports strategies for optimising palliative care and improving outcomes for people in aged care settings.
RACGP aged care clinical guide (Silver Book) - Part B - Collaboration and multidisciplinary team-based care
This guide focuses on collaboration and multidisciplinary care for older adults, particularly in residential aged care. It outlines the benefits of team-based care, effective team structures, shared goals, defined roles, building trust, communication, and measurable processes to improve health outcomes. It provides practical tips for effective teamwork and highlights the importance of coordinating care among various healthcare professionals.
COVID-19 Information for workplaces - General
This resource provides guidance on minimising the spread of COVID-19, including aged care settings. It outlines vaccine information, risk assessments, physical distancing, hygiene and rapid antigen testing in the workplace. It also contains key resources such as signage, posters and translated information.
Clean and safe environment
This resource outlines processes to maintain a clean, safe, and hygienic environment in healthcare, including aged care. It provides guidance on infection control, environmental cleaning, and staff training to reduce risks and make sure high-quality care. The document also covers responding to environmental risks, maintaining equipment, and infection prevention practices.
Action 3.17 - Reprocessing of reusable equipment and devices
This resource outlines procedures for reprocessing reusable medical equipment and devices to minimise infection risks. It covers processes for ensuring compliance with national and international standards, maintaining traceability, and managing reprocessing for novel infections. It also highlights the importance of proper storage, transport, and workforce training to support safe reprocessing. This resource may apply to healthcare contexts outside of aged care.
Goals of care document
This resource explains the purpose of a goals of care document, which outlines a person’s medical treatment goals and end of life care preferences. It describes how healthcare providers create and upload these documents to health records, supporting informed decision-making and access to care preferences.
How to clean and disinfect your workplace - COVID-19
This resource provides detailed guidelines on cleaning and disinfecting workplaces, including aged care settings, to minimise the spread of COVID-19. It outlines cleaning procedures for different surfaces and items, the proper use of disinfectants, and disposal of materials. It supports workplace hygiene by ensuring routine and post-exposure cleaning protocols.
Action 1.33: Welcoming environments
This resource provides guidance on creating welcoming environments in healthcare services, including aged care, to make sure Aboriginal and Torres Strait Islander people feel safe, respected, and supported. It outlines strategies for cultural safety, collaboration with communities, and improving access to care through inclusive design, training, and environmental changes.
Tools and aids to help at home
This resource outlines tools, aids, and technology to help people with dementia live safely and independently at home. It includes medication reminders, safety devices, communication tools, and sensory aids. The document provides guidance on selecting appropriate tools to support daily tasks, reduce stress, and maintain quality of life at home.