Quality Standards Resource Centre

This resource provides culturally safe and responsive palliative care information for Aboriginal and Torres Strait Islander peoples. It includes guidance for health professionals on culturally appropriate care, patient and family journeys, and relevant research and practices to support respectful and effective healthcare for Indigenous communities.

This webpage supports aged care providers to address the needs of older people from culturally and linguistically diverse backgrounds. It contains training and webinars, sector development and resources. The resources include multilingual communication cards, cultural care plans, and practice guides that help address the cultural, linguistic, and spiritual needs of people in care. The resources make sure aged care services are accessible, safe, and appropriate for culturally and linguistically diverse populations​.

This resource presents the Draft National Consumer Engagement Strategy for Health and Wellbeing, which aims to foster partnerships between health policymakers and communities. It is designed to involve people and communities in the development and implementation of preventive health policies. The strategy supports policymakers and program developers in engaging effectively with consumers to achieve improved health outcomes across Australia. 

This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.