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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 20 of 49 result(s)
/quality-standards/dementia-australia

Dementia Australia

Guidance

This resource is the Dementia Australia website. The website contains information about the types of dementia, testing, diagnosis, treatment and management of dementia. It includes information about living with dementia, such as behaviour changes, nutrition, staying connected and care options. It also contains information for professionals supporting people living with dementia, including research, tools and other resources. 

Author
External resource
Key Theme
Delivering comprehensive care and services, Assessment and planning, Food and nutrition
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  , 6.3: Provision of food and drinks
Dementia Australia
/quality-standards/international-dysphagia-diet-initiative-patient-handouts

International Dysphagia Diet Initiative - Patient Handouts

Fact sheet
Last Updated

This resource provides handouts tailored for people with feeding, chewing, or swallowing difficulties and their carers. It explains the IDDSI framework, describing food texture levels and appropriate testing methods. Separate versions are available for adults and children, each detailing recommended food textures to support safe swallowing practices.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
International Dysphagia Diet Initiative - Patient Handouts
/quality-standards/international-dysphagia-diet-initiative-framework-documents

International Dysphagia Diet Initiative - Framework Documents

Guidance
Published date

This resource provides the IDDSI (International Dysphagia Diet Standardisation Initiative) framework, including testing methods, detailed level definitions, audit tools, and implementation guides across language regions. It supports consistent application and understanding of diet textures for people with dysphagia, aiding caregivers in managing dietary needs safely and effectively.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
International Dysphagia Diet Initiative - Framework Documents
/quality-standards/adult-diet-specifications

Adult diet specifications

Guidance

This resource provides specifications for adult diets tailored to inpatient use in NSW hospitals, including allergy-specific and therapeutic requirements. Although intended for inpatients, it can serve as general guidance for dietitians and food service providers in creating meal plans for diverse health needs. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Adult diet specifications
/quality-standards/food-and-nutrition-manual-aged-care-homes-swallowing-and-food-textures

Food and Nutrition Manual for Aged Care Homes - Swallowing and food textures

Guidance
Published date

This resource provides guidelines on managing swallowing difficulties in aged care by using texture-modified diets and thickened fluids. It explains various food texture levels and fluid consistencies for safe swallowing, offers practical meal preparation tips, and highlights the importance of regular reassessment by a speech pathologist

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Food and Nutrition Manual for Aged Care Homes - Swallowing and food textures
/quality-standards/best-practice-food-and-nutrition-manual-aged-care

Best Practice Food and Nutrition Manual for Aged Care

Guidance
Published date

This manual offers practical guidelines on food and nutrition best practices in aged care homes, covering menu planning, meal enjoyment, hydration, and malnutrition prevention. It includes checklists, screening tools, and dietary considerations tailored to the needs of older people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Best Practice Food and Nutrition Manual for Aged Care
/quality-standards/nutrition-older-people

Nutrition for older people

Guidance

This resource provides nutrition guidelines and support for older people to prevent malnutrition, reduce falls risk, and promote independence. It includes meal planning, dietary tips, and training for service providers, especially those supporting home care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition for older people
/quality-standards/standardised-care-processes

Standardised care processes

Guidance
Last Updated

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Medication management, Clinical safety, Delivering comprehensive care and services, Palliative and end of life care, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks
Standardised care processes
/quality-standards/healthy-eating-and-nutrition-resources

Healthy Eating and Nutrition Resources

Guidance
Last Updated

This resource provides heart-healthy eating and nutrition resources for health professionals to guide patients. It includes practical advice on managing high blood pressure, maintaining a healthy weight, and increasing omega-3 intake. The materials support long-term dietary changes through recipes, meal planning tools, and educational guides to promote heart health.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
/quality-standards/safe-food-australia-guide-food-safety-standards

Safe Food Australia - A guide to the Food Safety Standards

Guidance
Published date

This resource provides guidance on the food safety standards in Australia, specifically Chapter 3 of the Australia New Zealand Food Standards Code. It outlines requirements for food businesses, focusing on safe food handling practices, hygiene, and equipment standards. The resource helps aged care providers comply with regulatory standards to ensure safe and suitable food for vulnerable populations.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Safe Food Australia - A guide to the Food Safety Standards
/quality-standards/mealtime-safety

Mealtime Safety

Guidance

This resource provides guidance on mealtime safety, particularly for people with swallowing difficulties who are at risk of choking. It includes steps to respond to choking incidents, tips for recognising signs of swallowing difficulties, and resources for making referrals. It also covers documenting incidents and maintaining proper oral hygiene, promoting safe and enjoyable mealtimes in care environments​

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Mealtime Safety
/quality-standards/nutrition-and-older-adults

Nutrition and older adults

Guidance
Last Updated

This resource provides guidance on maintaining healthy nutrition as people age. It covers key considerations such as increasing calcium intake, managing changes in appetite, and the importance of hydration. It also offers practical advice on reducing salt, fat, and sugar consumption, ensuring proper bone health through calcium and vitamin D, and maintaining a balanced diet to support overall health and well-being in older adults.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition and older adults
/quality-standards/my-food-and-dining-preferences-form

My food and dining preferences - form

Fact sheet
Published date
Last Updated

This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

 

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Delivering comprehensive care and services, Assessment and planning
Standard
3: The Care and Services, 6: Food and Nutrition, 7: The Residential Community
Outcomes
6.1: Partnering with individuals on food and drinks, 3.1 Assessment and planning, 7.1: Daily living
Image of Food and dining preferences fact sheet
/quality-standards/dining-residential-aged-care-tips-and-tricks-fact-sheet

Dining in residential aged care - tips and tricks fact sheet

Fact sheet
Published date

This fact sheet provides practical tips for enhancing dining experiences in residential aged care settings. It offers guidance on food presentation, meal assistance, creating a respectful and enjoyable atmosphere, supporting independence, and providing culturally appropriate dining options. The aim is to improve mealtime satisfaction while maintaining older peoples' dignity and people's preferences. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.1: Partnering with individuals on food and drinks
Image of Dining in residential aged care - tips and tricks fact sheet
/quality-standards/comprehensive-care-review-and-improve-comprehensive-care-delivery-key-actions-health-service-organisations

Comprehensive Care - Review and improve comprehensive care delivery - Key actions for health service organisations

Fact sheet
Published date

This resource outlines actions for health service organisations to review and improve comprehensive care delivery, focusing on aligning care with patients' needs and care plans. It emphasises regular assessment, multidisciplinary collaboration, and quality improvement to maintain responsive, person-centred care across services. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Corporate and clinical governance, Delivering comprehensive care and services, Assessment and planning
Standard
2: The Organisation, 3: The Care and Services, 5: Clinical Care
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Comprehensive Care - Review and improve comprehensive care delivery - Key actions for health service organisations
/quality-standards/reconciliation-action-plans

Reconciliation Action Plans

Guidance

This resource provides information about Reconciliation Action Plans (RAPs), including what they are, how to develop a RAP for your organisation, and who has one. RAPs support organisations to strategically take meaningful action to advance reconciliation.

Author
External resource
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals
Reconciliation Action Plans
/quality-standards/residential-aged-care-food-services-discussion-paper

Residential aged care food services discussion paper

Discussion paper
Published date

This paper presents a high-level overview of contemporary evidence regarding food services in residential aged care settings.

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Cover page - Residential aged care food services discussion paper with two women at a table enjoying a meal
/quality-standards/celebrating-successes-engaging-people-improve-food-nutrition-and-dining

Celebrating successes in engaging people to improve food, nutrition and dining

Guidance

This resource highlights successful practices in engaging older people to improve food, nutrition, and dining experiences. Providers can use examples like food focus groups, family involvement in recipe changes, and resident-led dining committees to promote enjoyable, dignified, and inclusive dining. It fosters better health, wellbeing, and relationships with staff. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Delivering comprehensive care and services, Food and nutrition
Standard
6: Food and Nutrition, 7: The Residential Community
Outcomes
6.1: Partnering with individuals on food and drinks, 7.1: Daily living
Celebrating successes in engaging people to improve food, nutrition and dining
/quality-standards/cultural-considerations-food-nutrition-and-dining

Cultural considerations in Food, Nutrition and Dining

Guidance

This resource provides guidance on incorporating cultural considerations into food, nutrition, and dining in aged care settings. It highlights the importance of understanding diverse dietary preferences, religious practices, and family dynamics to support person-centred care, improve wellbeing, and promote inclusivity within the aged care environment. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Person-centred care, Delivering comprehensive care and services
Standard
6: Food and Nutrition, 1: The Individual, 7: The Residential Community
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 1.1: Person-centred care, 7.1: Daily living
Cultural considerations in Food, Nutrition and Dining
/quality-standards/food-thought-positive-stories

Food for thought - positive stories

Guidance

This resource shares positive stories about food, nutrition, and dining improvements in aged care facilities. It highlights initiatives that enhance the dining experience, including resident involvement in meal planning, use of fresh and seasonal ingredients, and creating more social and enjoyable mealtime environments. These stories demonstrate best practices and innovative approaches to improve resident satisfaction and wellbeing. 

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Food for thought - positive stories