The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Aged care workforce planning and support programs
This resource provides information about aged care workforce planning and support programs available to help providers. It covers initiatives such as the Business and Workforce Advisory Service and the Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Benefits of effective incident management video
In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.
Introduction to Aged Care – Videos and facilitator guides
This resource provides videos and facilitator guides to support the training and induction of aged care workers. It covers various key concepts, including duty of care, infection control, wellness, reablement, and safe practices. The aim is to enhance the understanding and quality of aged care services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Your questions answered – Compliance
In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 November 2025.
What is open disclosure? - video
This video explains open disclosure and what older people can expect from their registered provider during the process. It highlights key aspects such as communication, transparency, and how concerns will be addressed.
Risk awareness and incident response – Introduction to aged care video
This resource provides a training video for aged care staff on risk awareness and incident response. It demonstrates how to identify potential risks and manage escalating situations effectively in an aged care setting. The video offers practical guidance on maintaining safety for both staff and people in care during incidents, emphasising the importance of calm communication and post-incident reflection. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
First Nations - YouTube videos
This resource includes a series of YouTube videos developed by the Aged Care Quality and Safety Commission. Australian First Nations older people discuss good quality, culturally appropriate and safe aged care, including person-centred care, rights and how to speak up about care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
