The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Handbook of tools to support medicine management in multimorbidity and polypharmacy
This handbook provides tools to support medicine management in multimorbidity and polypharmacy. The Department of Health and Aged Care commissioned the University of South Australia to develop the handbook.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Provider Governance Policy
Under the new Act, registered providers will need to meet certain governance obligations.
Our Provider Governance Policy outlines our expectations of providers and guiding principles of good governance. It includes:
- definitions and principles of good governance
- provider governance obligations
- how we collect provider governance information
- how we respond to provider governance risks.
Abbey Pain Scale
This resource introduces the Abbey Pain Scale, a non-verbal pain assessment tool designed for identifying pain in people living with dementia. It aids healthcare professionals in recognising pain behaviours in those unable to communicate their needs effectively, supporting timely and appropriate pain management interventions.
Managing worker risk policy
Our Managing Worker Risk Policy explains our approach in detecting, assessing and responding to risks arising from the actions, inactions and behaviours of workers.
This policy includes information about: