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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 2 of 2 result(s)
/quality-standards/user-guide-clinical-pathway-older-people-aged-care-homes-suspected-urinary-tract-infections

User guide to the Clinical Pathway for older people in aged care homes: suspected urinary tract infections

Guides
Published date
Last Updated

This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

Author
Aged Care Quality & Safety Commission
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Elderly man with walker and cap, a younger man has his hand on his shoulder while they walk
/quality-standards/better-practice-guide-complaints-handling-aged-care-services

Better practice guide to complaints handling in aged care services

Guides
Published date
Last Updated

This booklet aims to give guidance on how to:

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.6a: Complaints and feedback management for aged care workers, 2.6b: Complaints and feedback management for individuals
Better practice guide to complaints handling in aged care services