The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Benefits of effective incident management video
In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.
What is open disclosure? - video
This video explains open disclosure and what older people can expect from their registered provider during the process. It highlights key aspects such as communication, transparency, and how concerns will be addressed.
What is person-centred care? - video
This video explains what person-centred care means and how you can work with your provider to achieve it.
