Wyong Aged Care Facility

Serious risk decision

Following a site audit conducted on 8 January 2019 to 10 January 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Japara Aged Care Services Pty Ltd failed to meet two expected outcomes in the Accreditation Standards in relation to Wyong Aged Care Facility.

On 5 March 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of a care recipient of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.