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A global Microsoft outage is currently impacting some of the Commission's services and systems. Our Customer Contact Centre is unaffected - you can call us on 1800 951 822 or lodge a complaints form via our website. Please note that our response times may be slightly delayed due to the current systems impact. Currently our email systems are down. If you need to contact the Commission on any urgent aged care regulatory matter, please call us on 1800 951 822.

Do you have concerns about an aged care provider, worker or responsible person? Brochure

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A brochure that explains how we can help if you have concerns about an aged care provider, worker or responsible person.

This resource is available in 25 different languages including: Arabic, Traditional Chinese, Simplified Chinese, Croatian, English, French, Greek, Hindi, Italian, Macedonian, Maltese, Polish, Russian, Serbian, Spanish, Tagalog, Turkish and Vietnamese.

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Brochure,
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Complaints
Education and training
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Do you have concerns about an aged care provider, worker or responsible person? Brochure thumbnail