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How we enforce your requirements

We regulate providers the whole time they are registered with us and respond to risk and harm where needed. 

We do this using risk-based monitoring and supervision. Risk-based monitoring means we look at information about you and your organisation and the services you deliver to understand risks you may face, and how you plan to manage them. 

This includes information we collect as part of your registration and audits. 

We use our compliance powers to keep providers accountable for managing risks. This means we can put consequences in place when providers don’t improve their operations or meet their obligations.