Provider Handbook
This Handbook gives a high-level overview of your obligations as a registered provider of Australian Government-funded aged care. It also shows you where to find the information you need to meet your obligations.
The Provider Handbook (Handbook) helps you understand:
- what the Aged Care Quality and Safety Commission (Commission) does
- what it means to be a registered provider
- what responsibilities and obligations you have as a registered provider
- how the Commission will communicate and work with registered providers.
The Handbook can be helpful if:
- you’re planning to apply to become a registered provider
- you’re already a registered provider.
If you’re interested in applying to become a registered provider, consider the information in this Handbook carefully. This will help you to decide whether to apply.
Providers who are already registered can use this Handbook as a guide to understand what we expect of you.
We are helping current aged care providers transition to the new Act. Find out more in our Sector Readiness Plan.
DISCLAIMER:
The new Aged Care Act will commence from 1 November 2025 and replaces existing aged care legislation. The Aged Care Rules 2025 will support the Aged Care Act and provide further information on how the Aged Care Act will work.
We are publishing this resource in draft form to assist providers to prepare for the new Act. This content remains draft and will be updated after the Aged Care Rules come into force.
