The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
First Nations – Workplace poster – Standard 5 Clinical care
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 5 Clinical care (PDF 659.72 KB)
First Nations – Workplace poster – Standard 2 The organisation
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations – Workplace poster – Standard 2 The organisation (PDF 643.04 KB)
First Nations - Workplace poster - Standard 1 The individual
These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.
First Nations - Stakeholder Communications Toolkit
This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members
Consumer advisory body discussion card template
A discussion card template that consumer advisory body members can use to write their own topics and questions to prompt discussion about any concerns older people receiving care may have.
Consumer advisory body discussion card template (DOCX 3.08 MB)
Consumer advisory body welcome letter template
A welcome letter template that consumer advisory body members can use to communicate with new members.
Consumer advisory body welcome letter template (DOCX 3.8 MB)
Consumer advisory body meeting agenda template
A template that consumer advisory body members can use to plan their meeting agendas.
Consumer advisory body meeting agenda template (DOCX 2.39 MB)
Consumer advisory body minutes template
A template that consumer advisory body members can use in their meetings to take minutes.
Consumer advisory body minutes template (DOCX 2.4 MB)
Managing worker risk policy
Our Managing Worker Risk Policy explains our approach in detecting, assessing and responding to risks arising from the actions, inactions and behaviours of workers.
This policy includes information about:
Managing worker risk policy (PDF 386.18 KB)
Quality care advisory body fact sheet
Explains the quality care advisory body obligations, including who must be on the advisory body and what actions, reports and feedback are required.
Quality care advisory body fact sheet (PDF 196.24 KB)
Membership of governing bodies fact sheet
Explains the governing body membership requirements, including what ‘independent non-executive’ and ‘clinical care experience’ mean, and how to apply for a determination if you can’t meet one or both requirements.
Membership of governing bodies fact sheet (PDF 214.43 KB)
Provider governance checklist
Provides a way for you to identify which governance obligations apply to your registration category, and to plan and record the actions and review dates you need to meet them.
Provider governance checklist (PDF 370.5 KB)
Care Delivery Evidence Collection Tool (CDECT) – Residential (Category 6)
Providers must complete this tool as part of a renewal audit in registration category 6.
The CDECT – Residential must be completed once for each category 6 service.
We use this tool to collect evidence about the residential care home.
Care Delivery Evidence Collection Tool (CDECT) – Care delivery location (Category 4 & 5)
Providers must complete this tool as part of a renewal audit in registration categories 4 and 5.
We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations.
We use this tool to collect evidence about care and services delivered in a home or community setting.
