Quality Standards Resource Centre

This resource outlines the Partnerships in Care (PiC) programme, which encourages family and friends to support companionship and care for people in aged care, even during outbreak situations. It provides guidance on infection control, visitation protocols, and formal engagement with care activities to enhance resident well-being in a safe, structured manner. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.

The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice.  This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system. 

This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.

This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system. 

This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.

This resource provides information about dignity and respect in aged care, including information about what it means and why it is important. It provides evidence-informed information about dignity and respect in the context of care policies, social inclusion and meaningful engagement, autonomy and dignity of risk, privacy and personal space, and more.

This fact sheet provides first aid instructions for choking in adults or children over one year. It details recognising choking symptoms and steps for emergency care and guidance to call emergency services if necessary.

This resource outlines the role of Accredited Practising Dietitians (APDs) in medical nutrition therapy across various health conditions, including those common in aged care. It includes indications for referral to an APD and highlights benefits such as improved nutritional status, symptom management, and enhanced health outcomes. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

This resource provides up-to-date advice on the types and amounts of food needed for health and wellbeing, based on the Australian dietary guidelines. It includes recommendations for balanced eating patterns, addressing chronic disease risk, and offers resources such as brochures, posters, and guides for different population groups, including children and Aboriginal and Torres Strait Islander peoples.

This resource provides guidance on nutrition for people in palliative care. It highlights the importance of prioritising comfort and quality of life over nutritional intake. It discusses oral intake, artificial hydration, and medically assisted nutrition, emphasising communication with families and cultural considerations when managing nutrition and hydration at the end of life.

This resource focuses on culturally inclusive food and nutrition practices in aged care settings. It outlines the importance of considering cultural, religious, and personal food preferences when preparing meals. The guide suggests involving people in menu planning, conducting regular dietary assessments, and providing culturally appropriate meals and utensils. The resource also highlights the value of celebrating cultural events and ensuring meals meet both nutritional needs and cultural expectations.

This resource provides a module designed to help aged care chefs and cooks manage the nutritional needs and food preferences of culturally diverse populations. It focuses on supporting cultural traditions, involving people in menu planning, and enhancing engagement during meals. The module offers practical skills, recipes, and continuous access to resources, promoting inclusivity in aged care dining service.

This resource offers free online training modules designed to improve food experiences for older people in aged care. The modules cover topics such as creating appetising meals, food presentation, and supporting nutrition and hydration. The program is intended for cooks, chefs, and aged care providers to enhance the quality of food service in care settings.

This resource provides a quick reference guide for approved aged care providers on collecting and reporting data related to unplanned weight loss as part of the National Aged Care Mandatory Quality Indicator Program. It outlines reporting requirements for significant and consecutive unplanned weight loss and offers guidance on how to track and submit data quarterly. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.