The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
ARIIA Knowledge and Implementation Hub - Resources
The ARIIA Resources Hub is an evidence-based guide that supports innovation across the aged care sector. It provides a comprehensive collection of tools, guidelines, and frameworks for aged care providers, focusing on technology adoption, clinical standards, and care improvement strategies. The hub offers resources to enhance service quality and support the digital transformation of aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Aged care workforce planning and support programs
This resource provides information about aged care workforce planning and support programs available to help providers. It covers initiatives such as the Business and Workforce Advisory Service and the Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Aged care service requirements
This resource provides information on aged care service requirements, helping providers understand their obligations for delivering various types of care, including residential, home, and flexible care. It outlines the essential responsibilities for ensuring quality care and compliance with aged care standards, supporting independent living and tailored care approaches.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Comprehensive Care - Clinical assessment and diagnosis - Key actions for health service organisations
This resource provides actions for health service organisations to support clinical assessment and diagnosis, promoting a person-centred approach and comprehensive care planning. It highlights training, clear communication of roles, and systems for documenting diagnoses and care plans.
This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Comprehensive Care - Clinical assessment and diagnosis - Key actions for clinicians
This resource provides actions for health service organisations to support clinical assessment and diagnosis, promoting a person-centred approach and comprehensive care planning. It highlights training, clear communication of roles, and systems for documenting diagnoses and care plans.
This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Digital transformation for the aged care sector
This resource outlines the digital transformation agenda for the aged care sector in Australia, focusing on creating a consolidated, sustainable, and modern IT network. It includes strategies for improving connections between clients, providers, and the government, offering webinars and resources to support this transition.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Education & training
This resource provides information on the educational content offered to aged care providers and workers. It includes online learning modules, workshops, and access to a resource library, aimed at promoting high-quality care and compliance with legislative changes. The content supports continuous learning and professional development.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Fact sheet - Principles of safe and high-quality transitions of care
This resource outlines the principles for safe and high-quality transitions of care, emphasising person-centred care, multidisciplinary collaboration, and effective communication. It highlights the need for secure documentation, continuity of care, and coordination among healthcare teams to make sure smooth transitions and minimise risks during transfers between care providers.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Essential element 2: Identifying goals of care
This resource guides providers in identifying and setting goals of care with patients through shared decision-making. It fosters collaboration between patients, family, and healthcare teams to clarify expectations and establish personalised clinical and personal care objectives.
This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Workforce responsibilities
This resource outlines the workforce responsibilities of aged care providers, including the legal obligation to provide skilled staff and support their workforce. It details mandatory requirements such as 24/7 registered nurse coverage and care minutes for residential aged care services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Workforce planning in aged care
This resource provides guidance about workforce planning in aged care. It includes information about workforce composition, current requirements and why it's important. It highlights the importance of the care experience, including continuity of care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Comprehensive Care - Review and improve comprehensive care delivery - Key actions for health service organisations
This resource outlines actions for health service organisations to review and improve comprehensive care delivery, focusing on aligning care with patients' needs and care plans. It emphasises regular assessment, multidisciplinary collaboration, and quality improvement to maintain responsive, person-centred care across services.
Reconciliation Action Plans
This resource provides information about Reconciliation Action Plans (RAPs), including what they are, how to develop a RAP for your organisation, and who has one. RAPs support organisations to strategically take meaningful action to advance reconciliation.
Benefits of effective incident management video
In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.
Frequently asked questions about consent
This fact sheet covers the frequently asked questions about consent in aged care.
Frequently asked questions about consent (PDF 433.26 KB)
Making sure your workers can work in aged care
You need to have governance systems and processes to make sure your aged care workers can work in aged care.
This fact sheet explains a provider’s responsibilities for:
- screening workers
- preventing breaches to banning orders.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Making sure your workers can work in aged care (PDF 275.56 KB)
Caring for older people in heatwaves – Home Care and CHSP
This resource provides a checklist for home care and Commonwealth Home Support Programme (CHSP) providers to help them prepare for and manage the care of older people during heatwaves. It outlines steps to take before, during, and after heatwaves, ensuring the health and safety of those under their care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Communication at clinical handover
This resource focuses on structured clinical handover processes to improve communication during patient care transitions. It highlights the importance of standardising handover procedures to make sure relevant information is effectively communicated, reducing errors and enhancing patient safety, especially during care transfers in healthcare settings, including aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Cognitive impairment resources
This resource provides a range of materials developed to improve the safety and quality of healthcare for people with cognitive impairment or at risk of delirium. It includes guides, fact sheets, and standards for consumers, clinicians, and health service organisations, supporting the implementation of best practice and quality care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Communicating for Safety
This resource provides tools and guidance on improving clinical communication to enhance patient safety. It focuses on key communication touchpoints, such as handovers, decision-making, and care transitions. Designed to support healthcare providers, it offers practical strategies to reduce errors and improve outcomes in aged care and other healthcare settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
