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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 8 of 8 result(s)
/quality-standards/better-use-medications-aged-care

Better use of medications in aged care

Discussion paper
Published date

This discussion paper explores strategies to improve medication management in aged care, including reducing inappropriate prescriptions and promoting non-pharmacological interventions. It reviews current interventions' effectiveness, highlights the use of psychotropic medications, and identifies areas for improving practices through multifaceted and multidisciplinary approaches for better resident outcomes and healthcare quality. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Better use of medications - thumbnail image
/quality-standards/medication-its-your-choice

Medication: it's your choice

Guidance

This resource informs older Australians about their rights and choices regarding medication, including potential side effects, the importance of informed decision-making, and reducing unnecessary antibiotic and psychotropic use. It offers brochures, videos, and fact sheets to support understanding and provide guidance on alternative treatments and safe medication practices. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Medication: it's your choice
/quality-standards/medication-management

Medication management

Guidance

This resource provides information on medication management in aged care, focusing on psychotropics and antimicrobials. It includes tools for reducing inappropriate use, antimicrobial stewardship guidance, self-assessment resources, and quality bulletins. It aims to improve medication safety, prevent inappropriate prescribing, and support care providers in ensuring safe clinical practices.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Medication management
/quality-standards/first-nations-youtube-videos

First Nations - YouTube videos

Video
Published date

This resource includes a series of YouTube videos developed by the Aged Care Quality and Safety Commission. Australian First Nations older people discuss good quality, culturally appropriate and safe aged care, including person-centred care, rights and how to speak up about care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Person-centred care, Dignity, respect and privacy, Feedback and complaints management system, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 2.6b: Complaints and feedback management for individuals, 3.2: Delivery of funded aged care services
First Nations - YouTube videos
/quality-standards/food-and-drink-your-aged-care-supporting-informed-choice-and-risk-staff-poster

Food and drink in your aged care - supporting informed choice and risk - staff poster

Poster
Published date

This resource provides guidance for aged care staff on supporting older people's informed choices regarding food and drink, even when those choices involve personal risks. It encourages staff to respect resident autonomy, provide information on risks, document decisions, and ensure access to professional advice, promoting dignity and quality of life in care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

 

Author
Aged Care Quality & Safety Commission
Key Theme
Choice, independence and quality of life, Food and nutrition, Delivering comprehensive care and services
Standard
1: The Individual, 3: The Care and Services, 6: Food and Nutrition, 7: The Residential Community
Outcomes
3.2: Delivery of funded aged care services, 1.3: Choice, independence and quality of life, 6.3: Provision of food and drinks, 7.1: Daily living
thumbnail food and drink poster
/quality-standards/creating-behaviour-support-plans-better-support-residents

Creating behaviour support plans that better support residents 

Guidance
Published date

This document outlines the development of behaviour support plans (BSPs) in aged care, focusing on person-centred assessments, identification of triggers, tailored strategies, and regular reviews. It highlights the involvement of healthcare professionals and adherence to care principles to effectively manage residents’ behavioural changes and improve their quality of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Assessment and planning, Delivering comprehensive care and services, Care coordination and transitions
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.6 Cognitive impairment  , 3.1 Assessment and planning, 3.2: Delivery of funded aged care services
Creating behaviour support plans that better support residents 
/quality-standards/restrictive-practices-provider-resources

Restrictive practices provider resources

Guidance
Published date

This resource offers guidance and tools for aged care providers on managing restrictive practices. It emphasises using restrictive practices as a last resort, obtaining informed consent, and developing behaviour support plans. The materials include fact sheets, regulatory updates, webinars, and decision-making tools to ensure compliance with legislation and promote person-centred care.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Delivering comprehensive care and services
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.6 Cognitive impairment  , 3.2: Delivery of funded aged care services
Restrictive practices provider resources
/quality-standards/first-nations-stakeholder-communications-toolkit

First Nations - Stakeholder Communications Toolkit

Guidance, Tool
Published date
Last Updated

This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members

Author
Aged Care Quality & Safety Commission
Key Theme
Person-centred care, Corporate and clinical governance, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.2: Delivery of funded aged care services
First Nations Resources – Communications Toolkit