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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 20 of 22 result(s)
/quality-standards/kimberley-indigenous-cognitive-assessment-kica

Kimberley Indigenous Cognitive Assessment (KICA)

Tool

The Kimberley Indigenous Cognitive Assessment (KICA) is a cognitive screening tool for older Aboriginal Australians living in rural and remote areas. It has been adapted for use with Torres Strait Islander people, and for Aboriginal people living in urban and regional areas.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.6 Cognitive impairment  
Kimberley Indigenous Cognitive Assessment (KICA)
/quality-standards/dementia-australia

Dementia Australia

Guidance

This resource is the Dementia Australia website. The website contains information about the types of dementia, testing, diagnosis, treatment and management of dementia. It includes information about living with dementia, such as behaviour changes, nutrition, staying connected and care options. It also contains information for professionals supporting people living with dementia, including research, tools and other resources. 

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  , 6.3: Provision of food and drinks
Dementia Australia
/quality-standards/dementia-enabling-environments-care-environments-kitchen

Dementia enabling environments - Care environments: Kitchen

Fact sheet

This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about kitchens in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
4: The Environment, 6: Food and Nutrition
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 6.4: Dining experience
Dementia enabling environments - Care environments: Kitchen
/quality-standards/dementia-enabling-environments-care-environments-dining-areas

Dementia enabling environments - Care environments: Dining areas

Fact sheet

This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about dining areas in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
4: The Environment, 6: Food and Nutrition
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 6.4: Dining experience
Dementia enabling environments - Care environments: Dining areas
/quality-standards/dementia-enabling-environments-adapt-home-dining-room

Dementia enabling environments - Adapt a home: Dining room

Fact sheet

This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about adapting a home, focusing on the dining room. It includes principles to integrate enabling design and make changes within the physical environment to maximise enablement and wellbeing for people living with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
4: The Environment, 6: Food and Nutrition
Outcomes
4.1a: Environment – services delivered in the individual’s home, 6.4: Dining experience
Dementia enabling environments - Adapt a home: Dining room
/quality-standards/familiar-places-webinar-2-bedrooms-and-dining-areas

Familiar Places Webinar 2 – Bedrooms and Dining Areas

Webinar
Published date

This webpage provides a video webinar focused on familiar places, such as bedrooms and dining areas, for dementia care environments. It offers insights into how these spaces can be designed to support the wellbeing of people living with dementia, with a particular emphasis on creating comfortable and familiar settings.

Author
External resource
Standard
6: Food and Nutrition, 4: The Environment
Outcomes
6.4: Dining experience, 4.1b: Environment – services delivered other than in the individual’s home
Familiar Places Webinar 2 – Bedrooms and Dining Areas
/quality-standards/participating-consumers

Participating with consumers

Fact sheet
Last Updated

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services, 5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care
Participating with consumers
/quality-standards/my-food-and-dining-preferences-form

My food and dining preferences - form

Fact sheet
Published date
Last Updated

This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

 

Author
Aged Care Quality & Safety Commission
Standard
3: The Care and Services, 6: Food and Nutrition, 7: The Residential Community
Outcomes
6.1: Partnering with individuals on food and drinks, 3.1 Assessment and planning, 7.1: Daily living
Image of Food and dining preferences fact sheet
/quality-standards/comprehensive-care-clinical-assessment-and-diagnosis-key-actions-health-service-organisations

Comprehensive Care - Clinical assessment and diagnosis - Key actions for health service organisations

Fact sheet
Published date

This resource provides actions for health service organisations to support clinical assessment and diagnosis, promoting a person-centred approach and comprehensive care planning. It highlights training, clear communication of roles, and systems for documenting diagnoses and care plans. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.4: Comprehensive care
Comprehensive Care - Clinical assessment and diagnosis - Key actions for health service organisations
/quality-standards/comprehensive-care-clinical-assessment-and-diagnosis-key-actions-clinicians

Comprehensive Care - Clinical assessment and diagnosis - Key actions for clinicians

Fact sheet
Published date

This resource provides actions for health service organisations to support clinical assessment and diagnosis, promoting a person-centred approach and comprehensive care planning. It highlights training, clear communication of roles, and systems for documenting diagnoses and care plans. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.4: Comprehensive care
Comprehensive Care - Clinical assessment and diagnosis - Key actions for clinicians
/quality-standards/food-nutrition-dining-resources-workers

Food, nutrition & dining: resources for workers

Guidance

This resource provides aged care workers with tools to enhance food, nutrition, and dining experiences for people in their care. It includes practical guides on offering choice, managing swallowing difficulties, promoting oral health, and creating an enjoyable dining environment, all while ensuring adherence to aged care standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
6: Food and Nutrition, 7: The Residential Community
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience, 7.1: Daily living
Food, nutrition & dining: resources for workers
/quality-standards/food-nutrition-dining-resources-providers

Food, nutrition & dining: resources for providers

Guidance

This resource provides tools and guidance for aged care providers to ensure quality food, nutrition, and dining experiences. It includes hotlines, resources for dining, choice, swallowing, and oral health, as well as webinars, research findings, and practical tips to support older adults' wellbeing and meet care standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care, 6: Food and Nutrition, 7: The Residential Community
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience, 7.1: Daily living
Food, nutrition & dining: resources for providers
/quality-standards/using-technology-improve-dining-experience

Using technology to improve the dining experience

Guidance

This resource provides guidance on how technology, such as virtual reality (VR) and mobile applications, can enhance the dining experience in aged care settings. These tools are designed to increase engagement, support meal choices, improve communication with families, and contribute to overall wellbeing by making mealtimes more enjoyable. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
4: The Environment, 6: Food and Nutrition, 7: The Residential Community
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 6.4: Dining experience, 7.1: Daily living
Using technology to improve the dining experience
/quality-standards/supporting-people-living-dementia-eat-and-drink-well

Supporting people living with dementia to eat and drink well

Guidance

This resource provides guidance for aged care services on how to support people living with dementia to eat and drink well. It highlights innovative approaches such as creating familiar, enjoyable meals, reducing mealtime interruptions, and offering 24-hour access to nutritious foods. These strategies help address challenges like malnutrition and dehydration. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care, 6: Food and Nutrition, 7: The Residential Community
Outcomes
5.6 Cognitive impairment  , 6.4: Dining experience, 7.1: Daily living
Supporting people living with dementia to eat and drink well
/quality-standards/improving-aged-care-speech-pathology-why-it-matters-and-how-it-helps

Improving aged care with speech pathology: Why it matters and how it helps

Guidance

This page highlights the role of speech pathologists in supporting older people with communication, eating, drinking, and swallowing difficulties. It provides resources for aged care providers on how to improve care quality through effective communication tools and tailored strategies. This resource includes practical examples, like sample plates and picture boards, for enhancing dining experiences and supporting individual choice. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 5.4: Comprehensive care, 6.2: Assessment of nutritional needs and preferences
Improving aged care with speech pathology: Why it matters and how it helps
/quality-standards/nourishing-connections-vital-role-social-dining-aged-care

Nourishing connections: The vital role of social dining in aged care

Guidance

This resource explains how social dining in aged care can enhance nutrition and wellbeing by fostering social connections. It encourages creating positive dining environments that promote engagement and respect personal preferences during mealtimes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
6: Food and Nutrition, 7: The Residential Community
Outcomes
6.4: Dining experience, 7.1: Daily living
Nourishing connections: The vital role of social dining in aged care
/quality-standards/implementing-comprehensive-care-standard-clinical-assessment-and-diagnosis

Implementing the Comprehensive Care Standard - Clinical assessment and diagnosis

Guidance
Published date

This document provides guidance on implementing the clinical assessment and diagnosis element of the Comprehensive Care Standard (National Safety and Quality Health Service Standards). It helps clinicians identify a person’s conditions or needs through examination and investigation. The resource supports safe, patient-centred care, improving diagnostic accuracy and promoting teamwork in healthcare settings, including aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.4: Comprehensive care, 3.1 Assessment and planning
Implementing the Comprehensive Care Standard - Clinical assessment and diagnosis
/quality-standards/improving-accommodation-residential-aged-care

Improving accommodation in residential aged care

Guidance
Last Updated

This resource provides information on improving accommodation in residential aged care through the National Aged Care Design Principles and Guidelines, effective from July 2024. It covers areas such as creating dementia-friendly environments, improving access to outdoor spaces, fostering community connections, and ensuring privacy. The guidelines aim to promote independence and a home-like atmosphere. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 6: Food and Nutrition, 7: The Residential Community
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 6.4: Dining experience, 7.1: Daily living
Improving accommodation in residential aged care
/quality-standards/aboriginal-and-torres-strait-islander-mental-health-program

Aboriginal and Torres Strait Islander mental health program

Fact sheet
Last Updated

This resource provides information on a mental health program for Aboriginal and Torres Strait Islander people. It includes funding for culturally appropriate mental health services, offering psychological therapies, complex care, and clinical coordination. The program integrates with other services such as drug and alcohol support and suicide prevention initiatives. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
3: The Care and Services, 5: Clinical Care, 1: The Individual
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.5: Safety of clinical care services, 1.1: Person-centred care
Aboriginal and Torres Strait Islander mental health program
/quality-standards/mental-health-and-wellbeing-dementia-and-mental-health

Mental health and wellbeing - Dementia and mental health

Guidance
Last Updated

This resource examines mental health challenges in people living with dementia, covering complexities in diagnosing conditions like depression and anxiety. It provides evidence-based insights on therapeutic approaches, including music and cognitive therapies, and offers tools to aid aged care providers in supporting mental health in dementia care.

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  
Mental health and wellbeing - Dementia and mental health