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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 4 of 4 result(s)
/quality-standards/provider-governance-quick-reference-poster

Provider governance quick reference poster

Poster
Published date

A quick reference A3 poster informing providers about their new provider governance responsibilities.

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Provider Governance quick reference poster
/quality-standards/first-nations-workplace-poster-standard-2-organisation

First Nations – Workplace poster – Standard 2 The organisation

Poster
Published date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Feeling supported to provide the best care to older mob
/quality-standards/free-aged-care-translation-service

Free aged care translation service

Brochure
Published date

This resource provides information on a free translation and interpreting service funded by the government for aged care providers. It supports effective communication with older people from diverse backgrounds, offering language translation, sign language, and captioning services to enhance accessibility and inclusivity in aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Person-centred care, Corporate and clinical governance, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.3: Communicating for safety and quality
Free aged care translation service
/quality-standards/explaining-aged-care-and-your-rights-locally-tailorable-poster-first-nations-resources

Explaining aged care and your rights – locally tailorable poster - First Nations resources

Poster
Published date

We’ve developed a tailorable poster for you to edit with your own local details, and print and display at community notice boards or waiting areas.

Author
Aged Care Quality & Safety Commission
Key Theme
Person-centred care, Feedback and complaints management system
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Explaining aged care and your rights – locally tailorable poster