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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 9 of 9 result(s)
/quality-standards/making-sure-your-workers-can-work-aged-care

Making sure your workers can work in aged care

Fact sheet
Published date

You need to have governance systems and processes to make sure your aged care workers can work in aged care.

This fact sheet explains a provider’s responsibilities for:

  • screening workers
  • preventing breaches to banning orders.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.8: Workforce planning, 2.9: Human resource management
Making sure your workers can work in aged care
/quality-standards/explaining-aged-care-and-your-rights-locally-tailorable-poster-first-nations-resources

Explaining aged care and your rights – locally tailorable poster - First Nations resources

Poster
Published date

We’ve developed a tailorable poster for you to edit with your own local details, and print and display at community notice boards or waiting areas.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Explaining aged care and your rights – locally tailorable poster
/quality-standards/first-nations-workplace-poster-standard-3-care-and-services

First Nations – Workplace poster – Standard 3 Care and services

Poster
Published date
Last Updated

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Author
Aged Care Quality & Safety Commission
Standard
3: The Care and Services
Standard 3 thumbnail image
/quality-standards/first-nations-workplace-poster-standard-5-clinical-care

First Nations – Workplace poster – Standard 5 Clinical care

Poster
Published date
Last Updated

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Standard 5 thumbnail image
/quality-standards/first-nations-workplace-poster-standard-2-organisation

First Nations – Workplace poster – Standard 2 The organisation

Poster
Published date
Last Updated

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Standard 2 thumbnail image
/quality-standards/first-nations-workplace-poster-standard-1-individual

First Nations - Workplace poster - Standard 1 The individual

Poster
Published date
Last Updated

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Standard
1: The Individual
Standard 1 thumbnail image
/quality-standards/quality-care-advisory-body-fact-sheet-0

Quality care advisory body fact sheet

Fact sheet
Published date

Explains the quality care advisory body obligations, including who must be on the advisory body and what actions, reports and feedback are required.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.1: Partnering with individuals, 2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
quality care advisory body thumbnail
/quality-standards/membership-governing-bodies-fact-sheet

Membership of governing bodies fact sheet

Fact sheet
Published date

Explains the governing body membership requirements, including what ‘independent non-executive’ and ‘clinical care experience’ mean, and how to apply for a determination if you can’t meet one or both requirements. 

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
Membership of governing bodies thumbnail
/quality-standards/provider-governance-checklist-0

Provider governance checklist

Fact sheet
Published date

Provides a way for you to identify which governance obligations apply to your registration category, and to plan and record the actions and review dates you need to meet them.

Provider governance checklist  (PDF  370.5 KB)
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
Provider governance checklist thumbnail