The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Person-centred care consumer resources
The poster and video will support you in understanding person-centred care.
A3 poster — What is person-centred care? (PDF 1.04 MB)
Consumer guide — What is person-centred care? (PDF 1.79 MB)
What is dignity of risk? consumer resources
The Commission has developed a number of resources to help aged care consumers understand what dignity of risk is and what actions you should expect from your provider. The dignity of risk is another way of saying you have the right to live the life you choose.
A3 poster — What is dignity of risk? (PDF 351.01 KB)
A4 guide — What is dignity of risk? (PDF 404.72 KB)
Provider governance quick reference poster
A quick reference A3 poster informing providers about their new provider governance responsibilities.
Provider Governance quick reference poster (PDF 559.11 KB)
Colouring, conversation, creativity and care
These colouring resources have been designed specifically for the Aged Care Quality and Safety Commission with the intention of providing a multifaceted creative experience for older Australians living in residential or home aged care settings, and for the people who care for them.
fnd-colouring-resources-engagement-pages.pdf (PDF 1.72 MB)
fnd-colouring-resources-instructions.pdf (PDF 3.86 MB)
Visiting an aged care home during an outbreak - A3 poster
This A3 poster can be used by aged care facilities during an outbreak. It explains the key things for partners in care to remember when visiting an aged care home during an outbreak.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Visiting an aged care home during an outbreak poster (PDF 323.5 KB)
Providing food and dining choice - aged care staff poster
This guide supports aged care staff in providing food and dining choices for residents. It outlines the importance of upholding residents' rights to choose, enhancing their health and quality of life. The guide recommends confirming preferences regularly, involving residents in meal planning, and respecting individual choices regarding when, where, and what they eat or drink. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Providing food and dining choice - aged care staff poster (PDF 445.57 KB)
Food and drink in your aged care - supporting informed choice and risk - staff poster
This resource provides guidance for aged care staff on supporting older people's informed choices regarding food and drink, even when those choices involve personal risks. It encourages staff to respect resident autonomy, provide information on risks, document decisions, and ensure access to professional advice, promoting dignity and quality of life in care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
KNOW, LOOK, ACT - Oral Pain aged care staff poster
This poster serves as a resource for aged care staff to recognise and respond to signs of oral pain in residents. It provides guidance on identifying mouth and tooth pain and taking appropriate action to address these issues. The poster is available for download and use in residential aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
