Ridgehaven Retirement Complex

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 Dec 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

 

Accreditation decision

Following a site audit conducted on 18 April 2023 to 20 April 2023, the Commission made a decision on 25 May 2023 to re-accredit this service.

The period of accreditation of the service will expire on 30 June 2026.

Site audit Performance Report

A site audit was conducted with this service on 18 April 2023 to 20 April 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 June 2021.

Accreditation decision

Following a site audit conducted on 13 October 2020 to 15 October 2020, the Commission made a decision on 26 November 2020 to re-accredit this service.

The period of accreditation of the service will expire on 30 June 2023.

Site audit Performance Report

A site audit was conducted with this service on 13 October 2020 to 15 October 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 December 2020.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 June 2020.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 June 2017.