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Aged Care Quality and Safety Advisory Council - Meeting communiqué – 20 February 2026

Aged Care Quality and Safety Advisory Council - Meeting communiqué – 20 February 2026

Aged Care Quality and Safety Advisory Council - Meeting communiqué – 20 February 2026 (PDF 118.02 KB)

Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Aboriginal and Torres Strait Islander readers are advised that content on this website may contain images of deceased persons.

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Complaints about aged care services - February 2026

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1,344

New complaints received last month

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3,468

Open complaints being worked on

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1,148

Complaints closed last month*

*some complaints closed may have been
received in previous months

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98%

Enquiries finalised within 7 days

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45%

Complaints finalised within 60 days