Our latest Sector Performance Report is now available. This report gives an overview of how providers complied with the Aged Care Quality Standards and their legislated responsibilities from 1 January to 31 March 2025 (Quarter 3, 2024–25). 

We’ve made some change to the way the information is presented in this edition, with a greater focus on data and charts.  

We encourage providers to compare the data from this report with their own performance data to inform continuous improvement. 

This report provides data on: 

• Aged Care Quality Standards compliance rates for residential and home services
• an assessment of sector performance across key areas of risk
• the number of providers under active or heightened supervision
• financial and prudential compliance
• the number and types of incidents reported under the Serious Incident Response Scheme
• the number, rates and types of complaints for residential and home services. 

Download the Sector Performance Report (Quarter 3, 2024–25)

Reports from previous quarters are available on the Sector performance page.