Disclaimer: Aged care laws in Australia have now changed. The Aged Care Act 2024 and Aged Care Rules 2025 now apply. We're completing updates to this page to align with the new laws. Providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
This fact sheet will help providers understand their responsibilities regarding the management of new consumers who require restrictive practices or have started them before entering the service.
New consumers and restrictive practices – fact sheet (PDF 567.42 KB)
*some complaints closed may have been
received in previous months
