If  you have concerns about an aged care provider, worker or responsible person, you can talk to us. Making a complaint or giving feedback is safe and easy.

Complete this Provider enquiry form if you're a provider of aged care services and you want to get in touch with us.

We're here to answer your questions or concerns about aged care. You can contact us via online form, email, phone or post.

If you think we’ve made a mistake that has caused you a financial loss or other harm, you may be able to claim compensation from us.

Find out how to make an FOI request for information on complaints you've made to us or about a service provider.

Explore the services available to support your needs, including interpreters.

Use our online form to request a Commission representative to speak or appear at your event or meeting.

Find out how to report suspicious behaviour, and discover what we do and don't investigate.

Find out how you can make a media request.