Listen You are here Home Providers Quality Standards Guidance resources Guidance resources Click on the accordions below to access a range of resources. Advance Care planning Advance Care Planning Australia: Prevalence of advance care planning documentation in Australian health and residential aged care services report 2019 Australian Commission of Safety and Quality in Health Care (2015): National consensus statement: essential elements for safe and high-quality end-of-life care End of Life Directions for Aged Care Palliative Care Australia Palliative Care Australia (2018): National Palliative Care Standards (5th edition) Palliative Care Australia (2017): Principles for Palliative and End-of-Life Care in Residential Aged Care Advocacy Australian Commission on Safety and Quality in Healthcare - Health literacy infographics Department of Health - The National Aged Care Advocacy Program Older Persons Advocacy Network Older Persons Advocacy Network - National elder abuse prevention and advocacy framework Supported Decision-Making in Aged Care: A Policy Development Guideline for Aged Care Providers in Australia Antimicrobial stewardship Australian Department of Health & Department of Agriculture (2015): Responding to the threat of antimicrobial resistance: Australia’s first National Antimicrobial Resistance Strategy 2015-2019 Clinical care Australian Health Professionals Regulation Agency Department of Health (2016): National Aged Care Quality Indicator Program | Resource manual for residential aged care facilities Medical Board of Australia Medical care of older persons in residential aged care facilities - Royal Australian College of General Practitioners Victorian Government, Department of Health, Residential aged care services – Standardised care processes Complaints handling Aged Care Quality and Safety Commission: Fact Sheet – Resolving concerns about aged care Aged Care Quality and Safety Commission Open Disclosure Framework Commonwealth Ombudsman Better Practice Complaint Handling Guide Open Disclosure Following Adverse Events in Hospitals Consumer-centred care Australian Health Ministers’ Advisory Council (2016). Cultural Respect Framework for Aboriginal and Torres Strait Island Health 2016-2026 Caring for Forgotten Australians, Former Child Migrants and Stolen Generations Information Package - Department of Health Guide to the Prevention of Elder Financial Abuse - Financial Services Council Continence Peak body: Continence Foundation of Australia Continence Resources for Aged Care Dementia Peak body: Dementia Australia Peak body: Dementia Support Australia Clinical Practice Guidelines and Principles of Care for People with Dementia - Guideline Adaptation Committee 2016 Dementia Australia - How to design dementia-friendly care environments Dementia Training Australia 2017. Environmental Design Resources Health Victoria - Dementia Friendly Environments National Framework for Action on Dementia 2015 – 2019 Diversity Peak body: Federation of Ethnic Communities Councils of Australia Peak body: National Aboriginal Community Controlled Health Organisation Peak body: National LGBTI Health Alliance Centre for Cultural Diversity in Ageing - Inclusive Service Standards Department of Health - Aged Care Diversity Framework Department of Health - Aged Care Diversity Framework action plans La Trobe University - Sexuality Assessment Tool (SexAT) for residential aged care facilities La Trobe University - The Rainbow Tick Guide to LGBTI-inclusive Practice Governance Aged Care Quality and Safety Commission - Clinical Governance resources Aged Care Quality and Safety Commission - Webinar: Accountability of Governing Bodies in Aged Care Australian Commission on Safety and Quality in Healthcare - Resources Australian Institute of Company Directors - Good Governance Principles and Guidance for Not for Profit Organisation Australian Institute of Company Directors - Not-for-profit Governance Principles Managing delirium Clinician Fact Sheet: Delirium - Australian Commission on Safety and Quality in Health Care Delirium Clinical Care Standard July 2016 - Australian Commission on Safety and Quality in Health Care Recognising Signs of Deterioration in a Person’s Mental State 2018 Managing hearing loss Peak body: Deafness Forum of Australia Deafness Forum - Communicate better with people with hearing loss Deafness Forum Australia 2018. Good Practice Guide, Reference Resources for Aged Care Hearing Assistance Programs Deafness Forum - Training resources Managing hydration and nutrition Peak body: Dietitians Australia Peak body: Speech Pathology Australia Australian Meals and Wheels Association 2016. National Meal Guidelines: A Guide for Service Providers, Caterers and Health Professionals Providing Home Delivered and Centre Based Meal Programs for Older Australians Diabetes Australia - Diabetes management in aged care – A practical handbook Dietitians Association Australia - Healthy Eating, Healthy Ageing International Dysphagia Diet Standardisation Initiative National Diabetes Services Scheme and Diabetes Australia - Healthy eating – A guide for older people living with diabetes NSW Health - Best Practice Food and Nutrition Manual for Aged Care Facilities, (2nd edition) NSW Health - Eating Well - A nutrition resource for older people and their carers Tasmanian Government, Department of Health - Malnutrition in older people online training Managing infection-related risks Australian Health Sector Emergency Response Plan for Novel Coronavirus, Department of Health Coronavirus Disease 2019 (COVID-19) Outbreaks in Residential Care Facilities, Communicable Diseases Network Australia (CDNA) Coronavirus resources, Department of Health Guidelines for the Prevention and Control of Infection in Healthcare, National Health and Medical Research Council National Guidelines for Public Health Units in the Series of National Guidelines, Communicable Diseases Network Australia (CDNA) Communicable Diseases Information, Transmission of respiratory diseases and managing the risk, Department of Health Communicable Diseases Information, How to wash and dry hands, Department of Health Communicable Diseases Information, How to clean hands using an alcohol based liquid or hand rub, Department of Health 5 moments for hand hygiene, Hand hygiene Australia Australian Health Protection Principal Committee COVID-19 Escalation Tiers and Aged Care Provider Responses Coronavirus (COVID-19) National aged care guidance aged care visitation guidelines Infection Control Expert Group (ICEG) COVID-19 and the Commonwealth Home Support Programme – information for clients, families and carers, Department of Health Emergency Planning Outbreak management planning in aged care, Aged Care Quality and Safety Commission Managing pain Peak body: The Australian Pain Society The Australian Pain Society, Resources The Australian Pain Society (2018), Pain in Residential Aged Care, Management Strategies, 2nd Edition, Managing risks of choking Health Victoria – Nutrition and swallowing Managing vision Peak body: Vision Australia Macular Disease Foundation Australia, Aged care resources Medication safety Australian Medicines Handbook Aged Care Companion Minimising restrictive practices Aged Care Quality and Safety Commission, Minimising the use of restraints resources Preventing and managing falls Australian Commission on Safety and Quality in Health Care, Preventing Falls and Harm From Falls in Older People Australian and New Zealand Falls Prevention Society, Resources National Ageing Research Institute , Falls and balance - Falls risk for older people in the community Preventing and managing pressure injuries Peak body: Wounds Australia publications Recognising and responding to deterioration Victorian Government, Department of Health, Recognising and Responding to Clinical Deterioration, 2014 World Health Organisation (2017). WHO Integrated care for older people: guidelines on community-level interventions to manage declines in intrinsic capacity Reportable assaults Guide for reporting reportable assaults Spiritual care Beyondblue (2014). What works to promote emotional well-being in older people: A guide for aged care staff working in community or residential settings National Guidelines for Spiritual Care in Aged Care - Meaningful Ageing Australia 2016 Quality Standards spirituality videos - Meaningful Ageing Australia What works to promote emotional well-being in older people: A guide for aged care staff working in community or residential settings 2014 Back to Aged Care Quality Standards Changed Tuesday, 6 April 2021 - 9:57am
