Listen Home Providers Quality Standards Guidance Resources Guidance Resources Click on the accordions below to access a range of resources. Guidance Resources Advance Care planning Palliative Care Australia (2018). National Palliative Care Standards (5th edition) Palliative Care Australia (2017). Principles for Palliative and End-of-Life Care in Residential Aged Care Australian Commission of Safety and Quality in Health Care (2015). National consensus statement: essential elements for safe and high-quality end-of-life care Prevalence of advance care planning documentation in Australian health and residential aged care services report 2019 – Advance Care Planning Australia Advocacy Health literacy infographics - Australian Commission on Safety and Quality in Healthcare National elder abuse prevention and advocacy framework - Older Persons Advocacy Network Supported Decision-Making in Aged Care: A Policy Development Guideline for Aged Care Providers in Australia The National Aged Care Advocacy Program - Department of Health and Ageing Antimicrobial stewardship Australian Government, Department of Health & Department of Agriculture (2015). Responding to the threat of antimicrobial resistance: Australia’s first National Antimicrobial Resistance Strategy 2015-2019 Clinical care Australian Health Professionals Regulation Agency Department of Health (2016). National Aged Care Quality Indicator Program | Resource manual for residential aged care facilities Medical Board of Australia Medical care of older persons in residential aged care facilities - Royal Australian College of General Practitioners Victorian Government, Department of Health, Residential aged care services – Standardised care processes Complaints handling Aged Care Quality and Safety Commission: Fact Sheet – Resolving concerns about aged care Aged Care Quality and Safety Commission Open Disclosure Framework Commonwealth Ombudsman Better Practice Guide to Complaint Handling Open Disclosure Following Adverse Events in Hospitals Consumer-centred care Australian Health Ministers’ Advisory Council (2016). Cultural Respect Framework for Aboriginal and Torres Strait Island Health 2016-2026 Caring for Forgotten Australians, Former Child Migrants and Stolen Generations Information Package - Department of Health Guide to the Prevention of Elder Financial Abuse - Financial Services Council Dementia Clinical Practice Guidelines and Principles of Care for People with Dementia - Guideline Adaptation Committee 2016 Environmental Design Resources - Dementia Training Australia 2017 Health Victoria - Dementia Friendly Environments How to design dementia-friendly care environments National Framework for Action on Dementia 2015 – 2019 Diversity Aged Care Diversity Framework- Aged Care Sector Committee Sub-Group 2017 Aged Care Diversity Framework action plans – Aged Care Sector Committee Sub-Group Centre for Cultural Diversity in Ageing, Inclusive Service Standards Sexuality Assessment Tool (SexAT) for residential aged care facilities The Rainbow Tick Guide to LGBTI-inclusive Practice - La Trobe University Governance Clinical Governance resources - Aged Care Quality and Safety Commission Good Governance Principles and Guidance for Not for Profit Organisation – Australian Institute of Company Directors Not-for-profit Governance Principles - Australian Institute of Company Directors Resources - Australian Commission on Safety and Quality in Healthcare Managing Delirium Clinician Fact Sheet: Delirium - Australian Commission on Safety and Quality in Health Care Delirium Clinical Care Standard July 2016 - Australian Commission on Safety and Quality in Health Care Recognising Signs of Deterioration in a Person’s Mental State 2018 Managing hearing loss Communicate better with people with hearing loss - Deafness Forum Good Practice Guide, Reference Resources for Aged Care Hearing Assistance Programs- Deafness Forum Australia 2018 Training resources - Deafness Forum Managing hydration and nutrition Best Practice Food and Nutrition Manual for Aged Care Facilities, (2nd edition) – NSW Health Diabetes management in aged care – A practical handbook – Diabetes Australia Eating Well - A nutrition resource for older people and their carers – NSW Health Healthy eating – A guide for older people living with diabetes, National Diabetes Services Scheme and Diabetes Australia Healthy Eating, Healthy Ageing - Dietitians Association Australia International Dysphagia Diet Standardisation Initiative Malnutrition in older people online training - Tasmanian Government, Department of Health National Meal Guidelines: A Guide for Service Providers, Caterers and Health Professionals Providing Home Delivered and Centre Based Meal Programs for Older Australians - Australian Meals and Wheels Association 2016 Managing pain Resources - The Australian Pain Society The Australian Pain Society, Pain in Residential Aged Care, Management Strategies, 2nd Edition, 2018 Managing risks of choking Health Victoria – Nutrition and swallowing Managing vision Aged care resources - Macular Disease Foundation Australia Medication safety Guiding principles for medication management in residential aged care facilities – 2012 Australian Medicines Handbook Australian Medicines Handbook Aged Care Companion Minimising restrictive practices Decision-making tool: supporting a restraint-free environment in residential aged care- Department of Health and Ageing 2012 The use of restraints and psychotropic medications in people with dementia - Alzheimer’s Australia 2014 Preventing and managing pressure injuries Australian guidelines for the prevention and control of infection in healthcare- National Health and Medical Research Council 2010 Guidebook for Preventing Falls and Harm From Falls in Older People - Australian Commission on Safety and Quality in Health Care National Ageing Research Institute – Resources for Health Professionals – Falls and balance Pan Pacific Clinical Practice Guideline for the Prevention and Management of Pressure Injury - Australian Wound Management Association 2012 Recognising and responding to deterioration Victorian Government, Department of Health, Recognising and Responding to Clinical Deterioration, 2014 World Health Organisation (2017). WHO Integrated care for older people: guidelines on community-level interventions to manage declines in intrinsic capacity Reportable assaults Guide for reporting reportable assaults Spiritual care Beyondblue (2014). What works to promote emotional well-being in older people: A guide for aged care staff working in community or residential settings National Guidelines for Spiritual Care in Aged Care - Meaningful Ageing Australia 2016 Quality Standards spirituality videos - Meaningful Ageing Australia What works to promote emotional well-being in older people: A guide for aged care staff working in community or residential settings 2014 Back to Aged Care Quality Standards Changed Monday, 20 January 2020 - 12:04pm
