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Open All Close All Advance care planning Peak body Palliative Care Australia Publications Advance Care Planning Australia – Prevalence of advance care planning documentation in Australian health and residential aged care services report 2019 Australian Commission of Safety and Quality in Health Care – National consensus statement: essential elements for safe and high-quality end-of-life care (2015) End of Life Directions for Aged Care Palliative Care Australia – National Palliative Care Standards (5th edition, 2018) Palliative Care Australia – Principles for Palliative and End-of-Life Care in Residential Aged Care (2017) Advocacy Publications Australian Commission on Safety and Quality in Healthcare – Health literacy for clinicians - Infographic Australian Commission on Safety and Quality in Healthcare – Health literacy infographics Cognitive Decline Partnership Centre – Supported Decision-Making in Aged Care: A Policy Development Guideline for Aged Care Providers in Australia Department of Health – National Aged Care Advocacy Program Older Persons Advocacy Network – National elder abuse prevention and advocacy framework Antimicrobial stewardship Publications Department of Health & Department of Agriculture – Responding to the threat of antimicrobial resistance: Australia’s first National Antimicrobial Resistance Strategy 2015-2019 Behaviour support and care planning Peak body Dementia Australia Dementia Support Australia Behaviour support plans - dedicated resources to support understanding behaviours and to develop behaviour support plans to be referred to the Dementia Behaviour Management Advisory Service (DBMAS) and Severe Behaviour Response Teams (SBRT) visit their Referrals page Dementia Training Australia Applications (apps) Dementia Training Australia – Responsive Behaviours App Publications Dementia Australia – Delirium and dementia Dementia Support Australia – Assessment tools Dementia Support Australia – Behaviour management guide Dementia Support Australia – Behaviour support resources bundle Dementia Support Australia – Delirium screen Dementia Support Australia – ReBoc Guide – Reducing behaviours of concern Dementia Training Australia – Developing Behavioural Interventions toolkit Clinical care Organisations Australian Health Professionals Regulation Agency Medical Board of Australia Publications Department of Health – National Aged Care Quality Indicator Program | Resource manual for residential aged care facilities (2016) Health Victoria – Residential aged care services – Standardised care processes Royal Australian College of General Practitioners – Aged care clinical guide (Silver book) Complaints handling Publications Aged Care Quality and Safety Commission – Resolving concerns about aged care – fact sheet Aged Care Quality and Safety Commission – Open Disclosure Framework Commonwealth Ombudsman – Better Practice Complaint Handling Guide Health Victoria – Open disclosure following adverse events in health services Consent and decision making Organisation Capacity Australia Publications Australian Commission on Safety and Quality in Health Care – Informed consent Cognitive Decline Partnership Centre – Supported Decision-Making in Aged Care: A Policy Development Guideline for Aged Care Providers in Australia Dementia Centre for Research Collaboration – How to support everyday decision-making for people living with dementia in residential care: a guide for care workers Legal Aid ACT – ACT Capacity Toolkit: a guide for assessment capacity NSW Civil and Administrative Tribunal – Person responsible fact sheet NSW Civil and Administrative Tribunal – Restrictive practices and guardianship fact sheet NSW Department of Communities and Justice – Capacity Toolkit SA Civil and Administrative Tribunal – Restrictive practices and special power fact sheet (a fact sheet explaining when SACAT may make guardianship orders authorising restrictive practices and special powers) SA Office of the Public Advocate – Restrictive practices and special powers fact sheet (a fact sheet on who can consent for which restrictive practices) SA Office of the Public Advocate – Special powers (or section 32 powers) fact sheet Queensland Government – Queensland Capacity Assessment Guidelines 2020 Victorian Office of the Public Advocate – Guardianship Guide Consumer-centred care Publications Australian Health Ministers’ Advisory Council – Cultural Respect Framework for Aboriginal and Torres Strait Island Health 2016-2026 Department of Health - Caring for Forgotten Australians, Former Child Migrants and Stolen Generations Information Package Financial Services Council - Guide to the Prevention of Elder Financial Abuse Continence Publications Continence Foundation of Australia – Continence resources for aged care Dementia Peak body Dementia Australia Dementia Support Australia Behaviour support plans - dedicated resources to support understanding behaviours and to develop behaviour support plans to be referred to the Dementia Behaviour Management Advisory Service (DBMAS) and Severe Behaviour Response Teams (SBRT) visit their Referrals page Dementia Training Australia Applications (apps) Dementia Training Australia – Responsive Behaviours App Publications Cognitive Decline Partnership Centre – Clinical Practice Guidelines and Principles of Care for People with Dementia – Guideline Adaptation Committee 2016 Dementia Australia – How to design dementia-friendly care environments Dementia Support Australia – Behaviour management guide Dementia Support Australia – Behaviour support resources bundle Dementia Support Australia – ReBoc Guide – Reducing Behaviours of concern Dementia Training Australia – Developing Behavioural Interventions toolkit Dementia Training Australia – Environmental Design Resources (2017) Department of Health – National Framework for Action on Dementia 2015–2019 Health Victoria – Dementia-friendly environments Diversity Peak body Federation of Ethnic Communities' Councils of Australia National Aboriginal Community Controlled Health Organisation National LGBTIQ+ Health Alliance Publications Centre for Cultural Diversity in Ageing – Inclusive Service Standards Department of Health – Aged Care Diversity Framework Department of Health – Aged Care Diversity Framework action plans La Trobe University – Sexuality Assessment Tool (SexAT) for residential aged care facilities La Trobe University – The Rainbow Tick Guide to LGBTI-inclusive Practice Governance Publications Aged Care Quality and Safety Commission – Clinical governance resources Aged Care Quality and Safety Commission – Webinar: Accountability of Governing Bodies in Aged Care (video) Australian Commission on Safety and Quality in Healthcare – Resource library Australian Institute of Company Directors – Good Governance Principles and Guidance for Not for Profit Organisation (2013) Australian Institute of Company Directors – Not-for-Profit Governance Principles Managing delirium Publications Australian Commission on Safety and Quality in Health Care – Delirium Clinical Care Standard Clinician Fact Sheet, July 2016 Australian Commission on Safety and Quality in Health Care – Recognising Signs of Deterioration in a Person’s Mental State, 2018 Dementia Australia – Delirium and dementia Dementia Support Australia – Delirium screen Managing hearing loss Peak body Deafness Forum of Australia Publications Deafness Forum of Australia – Communicate better with people with hearing loss Deafness Forum of Australia – Training resources for hearing assistance in aged care and hospitals Managing hydration and nutrition Peak body Dietitians Australia International Dysphagia Diet Standardisation Initiative Speech Pathology Australia Publications Australian Meals and Wheels Association – National Meal Guidelines: A Guide for Service Providers, Caterers and Health Professionals Providing Home Delivered and Centre Based Meal Programs for Older Australians Central Coast Local Health District, NSW Health – Best Practice Food and Nutrition Manual for Aged Care Facilities (edition 2.2) Central Coast Local Health District, NSW Health – Eating Well - A nutrition resource for older people and their carers Diabetes Australia – Diabetes management in aged care – A practical handbook Dietitians Association Australia – Healthy Eating, Healthy Ageing National Diabetes Services Scheme and Diabetes Australia – Healthy eating – A guide for older people living with diabetes Tasmanian Government, Department of Health – Malnutrition in older people online training Managing infection-related risks Organisations Australian Health Protection Principal Committee (AHPPC) Publications AHPPC – Australian Health Protection Principal Committee (AHPPC) statement on the Infection Control Expert Group Communicable Diseases Network Australia (CDNA) – CDNA national guidelines for public health units CDNA – CDNA national guidelines for the prevention, control and public health management of COVID-19 outbreaks in residential care facilities in Australia Department of Health – Australian Health Sector Emergency Response Plan for Novel Coronavirus (COVID-19) Department of Health – Coronavirus (COVID-19) – National aged care guidance – aged care visitation guidelines Department of Health – Coronavirus(COVID-19) resources Department of Health – COVID-19 and the Commonwealth Home Support Programme – information for clients, families and carers Department of Health – COVID-19 Escalation Tiers and Aged Care Provider Responses Department of Health – How to clean hands using an alcohol based liquid or hand rub Department of Health – How to wash and dry hands Department of Health – Transmission of respiratory diseases and managing the risk Hand Hygiene Australia – 5 moments for hand hygiene National Health and Medical Research Council – Australian Guidelines for the Prevention and Control of Infection in Healthcare (2019) Publications – Emergency planning Aged Care Quality and Safety Commission – Outbreak management planning in aged care Managing pain Peak body The Australian Pain Society Publication The Australian Pain Society – Pain in Residential Aged Care, Management Strategies, 2nd Edition The Australian Pain Society – The PMG Kit for Aged Care Managing risks of choking Publications Health Victoria – Nutrition and swallowing Managing vision Peak body Macular Disease Foundation Australia Vision Australia Medication safety Publications Australian Medicines Handbook – Aged Care Companion Minimising restrictive practices Publications Aged Care Quality and Safety Commission – Minimising the use of restraints resources Preventing and managing falls Publications Australian and New Zealand Falls Prevention Society – Resources Australian Commission on Safety and Quality in Health Care – Preventing Falls and Harm From Falls in Older People: Guidebook for Australian Residential Aged Care Facilities (2009) National Ageing Research Institute – Falls risk for older people in the community Preventing and managing pressure injuries Peak body Wounds Australia Publications Wounds Australia – Publications Recognising and responding to deterioration Publications Health Victoria – Standard 9 Recognising and Responding to Clinical Deterioration in Acute Healthcare Learning Module (2014) World Health Organization – Integrated care for older people: guidelines on community-level interventions to manage declines in intrinsic capacity Reportable assaults Publications Aged Care Quality and Safety Commission – Guide for reporting reportable assaults Spiritual care Publications Beyond Blue – What works to promote emotional well-being in older people: A guide for aged care staff working in community or residential settings (2014) Meaningful Ageing Australia – National Guidelines for Spiritual Care in Aged Care (2016) Meaningful Ageing Australia – Quality Standards spiritual care videos Back to Aged Care Quality Standards Changed Friday, 15 October 2021 - 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