Guidance Resources

Advance Care planning

• Advance Care Planning Australia

Advocacy

• Health literacy infographics - Australian Commission on Safety and Quality in Healthcare
• National elder abuse prevention and advocacy framework - Older Persons Advocacy Network
• Supported Decision-Making in Aged Care: A Policy Development Guideline for Aged Care Providers in Australia
• The National Aged Care Advocacy Program - Department of Health and Ageing

Antimicrobial stewardship

• Antimicrobial stewardship clinical care standard - Australian Commission on Safety and Quality in Health Care

Complaints handling

• Aged Care Quality and Safety Commission: Fact Sheet – Resolving concerns about aged care
• Commonwealth Ombudsman Better Practice Guide to Complaint Handling
• Open Disclosure Following Adverse Events in Hospitals

Consumer-centred care

• Home Care Today Resources - Council of the Ageing
• Participating with consumers information sheets - Health Victoria
• Positive caring handbook - Living positive Victoria
• Well for life - Health Victoria

Dementia

• Clinical Practice Guidelines and Principles of Care for People with Dementia - Guideline Adaptation Committee 2016
• Environmental Design Resources - Dementia Training Australia 2017
• Health Victoria - Dementia Friendly Environments
• How to design dementia-friendly care environments
• National Framework for Action on Dementia 2015 – 2019

Diversity

• Aged Care Diversity Framework- Aged Care Sector Committee Sub-Group 2017
• Aged Care Diversity Framework - Department of Health and Ageing
• Centre for Cultural Diversity in Ageing, Inclusive Service Standards
• Sexuality Assessment Tool (SexAT) for residential aged care facilities
• The Rainbow Tick Guide to LGBTI-inclusive Practice - La Trobe University

Governance

• Good Governance Principles and Guidance for Not for Profit Organisation – Australian Institute of Company Directors
• National Model Clinical Governance Framework - Australian Commission on Safety and Quality in Health Care​​
• Not-for-profit Governance Principles - Australian Institute of Company Directors
• Open Disclosure Framework - Australian Commission on Safety and Quality in Health Care
• Resources - Australian Commission on Safety and Quality in Healthcare

Managing Delirium

• Clinician Fact Sheet: Delirium - Australian Commission on Safety and Quality in Health Care
• Delirium Clinical Care Standard July 2016 - Australian Commission on Safety and Quality in Health Care
• Recognising Signs of Deterioration in a Person’s Mental State 2018

Managing hearing loss

• Communicate better with people with hearing loss - Deafness Forum
• Good Practice Guide, Reference Resources for Aged Care Hearing Assistance Programs- Deafness Forum Australia 2018
• Training resources - Deafness Forum

Managing hydration and nutrition

• National Meal Guidelines: A Guide for Service Providers, Caterers and Health Professionals Providing Home Delivered and Centre Based Meal Programs for Older Australians - Australian Meals and Wheels Association 2016

Managing pain

• Resources - The Australian Pain Society
• The Australian Pain Society, Pain in Residential Aged Care, Management Strategies, 2nd Edition, 2018

Managing risks of choking

• Health Victoria – Nutrition and swallowing

Managing vision

• Aged care resources - Macular Disease Foundation Australia

Medication safety

• Guiding principles for medication management in residential aged care facilities – 2012

Minimising restrictive practices

• Decision-making tool: supporting a restraint-free environment in residential aged care- Department of Health and Ageing 2012
• The use of restraints and psychotropic medications in people with dementia - Alzheimer’s Australia 2014

Preventing and managing pressure injuries

• Australian guidelines for the prevention and control of infection in healthcare- National Health and Medical Research Council 2010
• Guidebook for Preventing Falls and Harm From Falls in Older People - Australian Commission on Safety and Quality in Health Care
• National Ageing Research Institute – Resources for Health Professionals – Falls and balance
• Pan Pacific Clinical Practice Guideline for the Prevention and Management of Pressure Injury - Australian Wound Management Association 2012

Recognising and responding to deterioration

• Victorian Government, Department of Health, Recognising and Responding to Clinical Deterioration, 2014

Reportable assaults

• Department of Health, Guide for reporting reportable assaults

Spiritual care

• National Guidelines for Spiritual Care in Aged Care - Meaningful Ageing Australia 2016
• What works to promote emotional well-being in older people: A guide for aged care staff working in community or residential settings 2014

 

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