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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 26 of 26 result(s)
/quality-standards/quarterly-financial-report-resources

Quarterly Financial Report resources

Guidance, Report
Last Updated

This resource provides information and templates for the Quarterly Financial Report (QFR), required for approved aged care providers. It includes data definitions, templates, frequently asked questions, and guidance for reporting on finances, labour costs, and other operational data. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Quarterly Financial Report resources
/quality-standards/antimicrobial-stewardship-self-assessment-tool-and-user-guide

Antimicrobial Stewardship Self-Assessment Tool and User Guide

Guides, Tool
Published date

This tool and user guide supports residential aged care services in self-assessing their antimicrobial stewardship (AMS) practices. It covers AMS governance, policies, education, monitoring, and feedback, aiming to improve antibiotic use and reduce risks associated with antimicrobial resistance. The resources helps identify gaps and develop action plans to enhance AMS activities and patient care. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
AMS tool
/quality-standards/effective-incident-management-system-checklist

Effective incident management system checklist

Guides, Tool
Published date

This resource provides a checklist to help aged care providers ensure their incident management systems meet regulatory requirements. It outlines key responsibilities, reporting processes, and steps to review and manage incidents effectively, aligning with the Serious Incident Response Scheme (SIRS) guidelines​.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Incident management system
Standard
2: The Organisation
Outcomes
2.5: Incident management
Document with teal header and and the test Effective incident management system checklist  and checklist items in table
/quality-standards/goal-planning-tool

Goal planning tool

Guides, Tool
Published date

This resource is a goal planning tool designed to support aged care providers in improving food, dining, nutrition, and consumer choice. It helps providers set objectives, track progress, and implement actions to enhance service quality, ensuring that people’s preferences and dietary needs are consistently met​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Goal planning tool  (PDF  899.52 KB)
Author
Aged Care Quality & Safety Commission
Key Theme
Choice, independence and quality of life, Assessment and planning
Standard
3: The Care and Services, 1: The Individual
Outcomes
3.1 Assessment and planning, 1.3: Choice, independence and quality of life
Goal planning document with an orange header and two tables with four columns and three rows
/quality-standards/food-nutrition-and-dining-reflection-practice

Food, nutrition and dining: a reflection on practice

Guides, Presentations
Published date
Last Updated

This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.

The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice.  This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
PowerPoint thumbnail image FND training
/quality-standards/new-financial-and-prudential-standards

The new Financial and Prudential Standards

Guidance, Guides
Published date

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
New financial and prudential standards