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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 61 to 80 of 100 result(s)
/quality-standards/medication-its-your-choice

Medication: it's your choice

Guidance

This resource informs older Australians about their rights and choices regarding medication, including potential side effects, the importance of informed decision-making, and reducing unnecessary antibiotic and psychotropic use. It offers brochures, videos, and fact sheets to support understanding and provide guidance on alternative treatments and safe medication practices. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Medication: it's your choice
/quality-standards/medication-management

Medication management

Guidance

This resource provides information on medication management in aged care, focusing on psychotropics and antimicrobials. It includes tools for reducing inappropriate use, antimicrobial stewardship guidance, self-assessment resources, and quality bulletins. It aims to improve medication safety, prevent inappropriate prescribing, and support care providers in ensuring safe clinical practices.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Medication management
/quality-standards/polypharmacy-consumer-perspective-national-medicines-symposium-2024

Polypharmacy Consumer Perspective - National Medicines Symposium 2024

Presentations
Published date

This is a presentation on Polypharmacy Consumer Perspective. It includes details of a case example, resolution and care management, and key principles related to medicines and goal of care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Polypharmacy Consumer Perspective - National Medicines Symposium 2024
/quality-standards/pharmaceutical-benefits-scheme-pbs-medication-chart-maximum-duration-residential-aged-care

Pharmaceutical Benefits Scheme (PBS) medication chart maximum duration in residential aged care

Fact sheet
Published date

This resource outlines the Pharmaceutical Benefits Scheme (PBS) medication chart's maximum duration in residential aged care. It explains the use of both paper-based and electronic National Residential Medication Charts (NRMC), highlighting their role in managing prescriptions, medication supply, and administration. The document provides guidance on compliance, chart expiry, and medication safety within aged care facilities. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Pharmaceutical Benefits Scheme (PBS) medication chart maximum duration in residential aged care
/quality-standards/nutrition-informed-choice

Nutrition - Informed choice

Guidance
Last Updated

This resource discusses the importance of informed choice in aged care dining, emphasising a person-centred approach. It highlights the benefits of offering choice in meals and mealtimes, outlines how to manage decisions that involve risk, and provides tools for aged care workers to support resident autonomy while ensuring safety and satisfaction. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Key Theme
Choice, independence and quality of life, Food and nutrition, Delivering comprehensive care and services
Standard
1: The Individual, 6: Food and Nutrition, 7: The Residential Community
Outcomes
1.3: Choice, independence and quality of life, 6.3: Provision of food and drinks, 7.1: Daily living
Nutrition - Informed choice
/quality-standards/nourishing-connections-vital-role-social-dining-aged-care

Nourishing connections: The vital role of social dining in aged care

Guidance

This resource explains how social dining in aged care can enhance nutrition and wellbeing by fostering social connections. It encourages creating positive dining environments that promote engagement and respect personal preferences during mealtimes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Delivering comprehensive care and services, Food and nutrition
Standard
6: Food and Nutrition, 7: The Residential Community
Outcomes
6.4: Dining experience, 7.1: Daily living
Nourishing connections: The vital role of social dining in aged care
/quality-standards/food-and-dining-your-choices-matter

Food and dining - your choices matter

Fact sheet
Published date
Last Updated

This fact sheet informs aged care residents of their rights to safe, enjoyable, and respectful dining experiences. It outlines steps for raising concerns with providers about food and dining, offers a preference form for residents to communicate their dietary needs, and provides contact information for support services if issues remain unresolved. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Choice, independence and quality of life, Delivering comprehensive care and services, Feedback and complaints management system
Standard
1: The Individual, 2: The Organisation, 6: Food and Nutrition, 7: The Residential Community
Outcomes
1.3: Choice, independence and quality of life, 2.6a: Complaints and feedback management for aged care workers, 2.6b: Complaints and feedback management for individuals, 6.1: Partnering with individuals on food and drinks, 7.1: Daily living
First page of the Food and dining – your choices matter fact sheet
/quality-standards/healthy-ageing

Healthy Ageing

Guidance

This resource is a collection of resources on the Tasmanian Government Department of Health webpage about healthy ageing. It includes resources about malnutrition screening, being physically active, and eating well.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Environment, Delivering comprehensive care and services, Clinical safety, Food and nutrition
Standard
4: The Environment, 5: Clinical Care, 6: Food and Nutrition
Outcomes
4.1a: Environment – services delivered in the individual’s home, 5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Healthy Ageing
/quality-standards/case-study-safe-and-appropriate-use-psychotropic-medicines-residential-aged-care

Case study - Safe and Appropriate use of Psychotropic Medicines - Residential Aged Care

Guidance
Published date

This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Person-centred care, Delivering comprehensive care and services, Medication management
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.3: Safe and quality use of medicines, 5.6 Cognitive impairment  
Case study - Safe and Appropriate use of Psychotropic Medicines - Residential Aged Care
/quality-standards/case-study-safe-and-appropriate-use-psychotropic-medicines-home-aged-care

Case study - Safe and Appropriate use of Psychotropic Medicines - In-home Aged Care

Guidance
Published date

This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Person-centred care, Delivering comprehensive care and services, Medication management
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.3: Safe and quality use of medicines, 5.6 Cognitive impairment  
Case study - Safe and Appropriate use of Psychotropic Medicines - In-home Aged Care
/quality-standards/safe-and-appropriate-use-psychotropic-medicines-aged-care-fact-sheet

Safe and appropriate use of psychotropic medicines for aged care - Fact sheet

Fact sheet
Published date

This fact sheet is informed by the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard (CCS), developed by the Australian Commission on Safety and Quality in Health Care. The CCS describes the safe and appropriate use of psychotropic medicines for people with cognitive disability or impairment, in a way that upholds their rights, dignity, health and quality of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Person-centred care, Delivering comprehensive care and services, Medication management
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.3: Safe and quality use of medicines, 5.6 Cognitive impairment  
Safe and appropriate use of psychotropic medicines for aged care - Fact sheet
/quality-standards/food-focus-group-resources

Food focus group resources

Guidance
Published date

This resource is a collection of resources about food focus groups. It includes a fact sheet about setting up a food focus group and a checklist for an effective food focus group. It also contains associated templates, including agenda, minutes, terms of reference and feedback form. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Person-centred care, Corporate and clinical governance, Food and nutrition
Standard
1: The Individual, 2: The Organisation, 6: Food and Nutrition
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 6.1: Partnering with individuals on food and drinks
Food focus group resources
/quality-standards/clinical-governance-and-quality-improvement-support-medication-management

Clinical governance and quality improvement to support medication management

Guidance
Last Updated

This resource outlines clinical governance and quality improvement systems to support safe medication management. It requires health service organisations to implement systems for procuring, prescribing, dispensing, and monitoring medicines. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Clinical governance and quality improvement to support medication management
/quality-standards/medicines-use-older-people

Medicines use in older people

Guidance
Published date

This resource is chapter six of the Fourth Atlas 2021 of Healthcare Variations. The chapter examines medicines use in people aged 75 and over, focusing on polypharmacy, medication management reviews (MMRs), and proton pump inhibitor (PPI) dispensing. It highlights variations in medication use and recommends improving access to MMR services and interventions for safe, effective medication use in older populations. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Medicines use in older people
/quality-standards/diet-and-nutrition-health-advice

Diet and nutrition health advice

Guidance

This resource provides evidence-based diet and nutrition advice to support healthy communities. It includes articles on various diets, managing health conditions, and guidelines for healthy eating across different life stages. The resource also offers guidance on when to consult a dietitian for personalised nutrition planning and support.

Author
External resource
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.3: Provision of food and drinks
Diet and nutrition health advice
/quality-standards/first-aid-fact-sheet-choking-adult-or-child-over-1-year

First aid fact sheet - Choking adult or child (over 1 year)

Fact sheet
Last Updated

This fact sheet provides first aid instructions for choking in adults or children over one year. It details recognising choking symptoms and steps for emergency care and guidance to call emergency services if necessary.

Author
External resource
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
First aid fact sheet -  Choking adult or child (over 1 year)
/quality-standards/improving-patient-outcomes-through-medical-nutrition-therapy

Improving patient outcomes through Medical Nutrition Therapy

Guidance
Published date

This resource outlines the role of Accredited Practising Dietitians (APDs) in medical nutrition therapy across various health conditions, including those common in aged care. It includes indications for referral to an APD and highlights benefits such as improved nutritional status, symptom management, and enhanced health outcomes. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

Author
External resource
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
Improving patient outcomes through Medical Nutrition Therapy
/quality-standards/centre-cultural-diversity-ageing-resources

Centre for Cultural Diversity in Ageing - Resources

Guidance

This page offers a wide range of resources aimed at helping aged care providers deliver culturally inclusive services. It includes multilingual communication cards, cultural care plans, and practice guides that help address the cultural, linguistic, and spiritual needs of people in care. The resources make sure aged care services are accessible, safe, and appropriate for culturally and linguistically diverse populations​.

Author
External resource
Key Theme
Person-centred care, Corporate and clinical governance, Care coordination and transitions, Food and nutrition
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services, 6: Food and Nutrition
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.2: Delivery of funded aged care services, 3.4: Planning and coordination of funded aged care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences
Centre for Cultural Diversity in Ageing - Resources
/quality-standards/eat-health-australian-dietary-guidelines

Eat for health: Australian dietary guidelines

Guidance

This resource provides up-to-date advice on the types and amounts of food needed for health and wellbeing, based on the Australian dietary guidelines. It includes recommendations for balanced eating patterns, addressing chronic disease risk, and offers resources such as brochures, posters, and guides for different population groups, including children and Aboriginal and Torres Strait Islander peoples.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks, 6.2: Assessment of nutritional needs and preferences
Eat for health: Australian dietary guidelines
/quality-standards/embracing-food-diverse-cultures

Embracing food from diverse cultures

Guidance

This resource provides a module designed to help aged care chefs and cooks manage the nutritional needs and food preferences of culturally diverse populations. It focuses on supporting cultural traditions, involving people in menu planning, and enhancing engagement during meals. The module offers practical skills, recipes, and continuous access to resources, promoting inclusivity in aged care dining service.

Author
External resource
Key Theme
Person-centred care, Food and nutrition
Standard
1: The Individual, 6: Food and Nutrition
Outcomes
1.1: Person-centred care, 6.2: Assessment of nutritional needs and preferences
Embracing food from diverse cultures