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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 9 of 9 result(s)
/quality-standards/your-questions-answered-compliance

Your questions answered – Compliance

Video
Published date
Last Updated

In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 November 2025. 

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system, Risk management system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures, 2.4: Risk management
Your questions answered – Compliance
/quality-standards/first-nations-digital-flipchart-your-rights-aged-care

First Nations - Digital Flipchart - Your rights in aged care

Presentations, Tool
Published date

A visual guide for conversations between providers/workers and older people about aged care. It includes notes for providers/workers to help guide the conversation.

Author
Aged Care Quality & Safety Commission
Key Theme
Feedback and complaints management system, Assessment and planning, Person-centred care
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals, 3.1 Assessment and planning
Your rights in aged care cover page
/quality-standards/audit-evidence-collection-tool-aect-registration

Audit Evidence Collection Tool (AECT) – Registration

Tool
Published date
Last Updated

Organisations or persons must complete the Audit Evidence Collection Tool (AECT) – Registration as part of the initial registration audit. This is compulsory for organisations or persons applying for registration in categories 4, 5 and 6 from 1 November 2025.

The registration audit helps us to understand if the organisation or person can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Audit evidence collection tool
/quality-standards/audit-evidence-collection-tool-aect-renewal

Audit Evidence Collection Tool (AECT) – Renewal

Tool
Published date
Last Updated

Providers must complete the Audit Evidence Collection Tool (AECT) – Renewal as part of a renewal audit in registration categories 4, 5 and 6. This is compulsory for providers from 1 November 2025.

Providers only need to complete this tool once as part of the audit program.

The renewal audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards.

We use this tool to collect evidence about:

  • your systems and processes
  • how you deliver high-quality care to older people.
Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Draft audit evidence tool - renewal
/quality-standards/audit-evidence-collection-tool-aect-variation

Audit Evidence Collection Tool (AECT) – Variation

Tool
Published date
Last Updated

Providers must complete the Audit Evidence Collection Tool (AECT) – Variation as part of a variation audit, where they are asking to add categories 4, 5 or 6 to their registration. This is compulsory for providers from 1 November 2025.

The variation audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

  • the systems and processes you will establish
  • how you will deliver high-quality care to older people.
Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Draft audit evidence tool - variation
/quality-standards/care-delivery-evidence-collection-tool-cdect-care-delivery-location-category-4-5

Care Delivery Evidence Collection Tool (CDECT) – Care delivery location (Category 4 & 5)

Tool
Published date
Last Updated

Providers must complete this tool as part of a renewal audit in registration categories 4 and 5. 

We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations. 

We use this tool to collect evidence about care and services delivered in a home or community setting.

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
CDECT – Care delivery location (Category 4 & 5) thumbnail
/quality-standards/care-delivery-evidence-collection-tool-cdect-residential-category-6

Care Delivery Evidence Collection Tool (CDECT) – Residential (Category 6)

Tool
Published date
Last Updated

Providers must complete this tool as part of a renewal audit in registration category 6. 

The CDECT – Residential must be completed once for each category 6 service. 

We use this tool to collect evidence about the residential care home.

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
CDECT – Residential (Category 6) thumbnail
/quality-standards/liquidity-calculator-registered-providers-aged-care-sector

Liquidity calculator for registered providers in the aged care sector

Tool
Published date
Last Updated

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Liquidity calculator
/quality-standards/first-nations-stakeholder-communications-toolkit

First Nations - Stakeholder Communications Toolkit

Guidance, Tool
Published date
Last Updated

This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members

Author
Aged Care Quality & Safety Commission
Key Theme
Person-centred care, Corporate and clinical governance, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.2: Delivery of funded aged care services
First Nations Resources – Communications Toolkit