If the Commission is considering imposing a sanction to revoke the approval of a provider, the Commission may require the provider to agree to undertake specified actions including appointing an eligible advisor.
Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
*some complaints closed may have been
received in previous months