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Commissioner's letter to approved providers – Visitor access in a COVID-normal world

Publication date

On Monday 7 December 2020, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to all approved providers outlining:

  • what a COVID-normal world looks like and how it will operate
  • the importance of visitors to the health and well-being of aged care residents
  • the Commission’s expectations that all approved providers will safely manage visitors at residential aged care facilities.
Resource Type