Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
In this kit you will find a range of promotional resources, including social media posts and tiles, and a newsletter article to help you promote our latest complaints report, 'Complaints about aged care home services – Insights for people receiving care (July-December 2023)'.
*some complaints closed may have been
received in previous months
