Overcharged accommodation payments

The Aged Care Act 2024, the Aged Care Rules 2025 and the Aged Care Financial and Prudential Standards 2025 detail your responsibilities for the use and management of your residents' refundable deposits. This fact sheet outlines what you need to do if you intend to charge above the maximum room price, including the approval and governance requirements, and what you need to do if you have overcharged any residents.