A global Microsoft outage is currently impacting some of the Commission's services and systems. Our Customer Contact Centre is unaffected - you can call us on 1800 951 822 or lodge a complaints form via our website. Please note that our response times may be slightly delayed due to the current systems impact. Currently our email systems are down. If you need to contact the Commission on any urgent aged care regulatory matter, please call us on 1800 951 822.
This poster summarises the permitted and non-permitted uses of refundable deposits. Your main purpose of using refundable deposits must be to provide residential and flexible aged care.
Permitted and non-permitted uses of refundable deposits (PDF 1.03 MB)
