Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
This poster summarises the permitted and non-permitted uses of refundable deposits. Your main purpose of using refundable deposits must be to provide residential and flexible aged care.
*some complaints closed may have been
received in previous months
