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Refunding refundable deposits

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People who enter residential care can pay for their accommodation costs with:

  • a refundable deposit
  • a daily payment
  • a combination of a refundable deposit and a daily payment.

When a person transfers to another service, permanently leaves care or passes away, you need to refund their refundable deposit. 

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Refunding refundable deposits  (PDF  854.62 KB)
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Prudential Standards
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