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SIRS notification example response – Neglect

Disclaimer: Aged care laws in Australia have now changed. The Aged Care Act 2024 and Aged Care Rules 2025 now apply. We're completing updates to this page to align with the new laws. Providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

 

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A good-quality incident notification requires more than the details taken from progress notes about an incident or copying text from the provider’s incident management system.

Use this example response to support the information you need to consider including for the questions relating to neglect in the My Aged Care portal.

Attachments
Resource Type
Handbook,
Topics
Serious Incident Response Scheme (SIRS)
SIRS notification example response neglect PDF document in white text over teal background.