Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Standard 3: The care and services - Information for older people

Publication date

We have released a suite of overview fact sheets to help older people understand the new strengthened Quality Standards.

The strengthened Quality Standards come into effect in line with the commencement of the new Aged Care Act.

Strengthened Quality Standard 3: The care and services means the care you get is safe and effective, and meets your needs.

Attachments
Resource Type
Fact sheet,
Topics
Aged Care Quality Standards
Standard 3: The care and services - Information for older people fact sheet
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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. 

Aboriginal and Torres Strait Islander readers are advised that content on this website may contain images of deceased persons.