Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
These black and white versions of our conversation cards will help you engage workers with key concepts in each Standard. Workers can use the questions on each card as prompts for explaining how they apply the Standards in practice.
When printing double sided, please select short edge for the correct format.
*some complaints closed may have been
received in previous months
