Resource library

This visual scenario and supporting user guide has been designed to support aged care workers with information about eating and drinking with acknowledged risk (EDAR). It explains the best practice and practical strategies that providers should use when implementing EDAR in their service.

Under the new Aged Care Act, all providers delivering Australian Government-funded aged care services will need to be registered by the Aged Care Quality and Safety Commission.  

Our Provider Registration Policy explains our process and principles for registering providers of Australian Government-funded aged care services. The policy includes information on:  

This AI transparency statement outlines the Commission’s approach to AI adoption

This flyer includes information on the Commission’s resources on food, nutrition and dining. We encourage providers to print and hand it out to their staff and make copies available at their workplace. 

We visit aged care services as part of our role as the national regulator. Visits are an opportunity for us to work with providers to make sure older people are getting the best care possible.

This flyer explains what you can expect when we visit, including:

• what happens we when visit
• what you can expect from us
• what can you do to ensure a successful visit.

Financial and Prudential Standards – consultation draft – this is the latest version of the draft legislation which outlines the proposed requirements for providers 

The new Financial and Prudential Standards will be introduced with the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers.

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

These conversation cards will help you engage workers with key concepts in each Standard.  Workers can use the questions on each card as prompts for explaining how they apply the Standards in practice.

When printing double sided, please select short edge for the correct format.

These black and white versions of our conversation cards will help you engage workers with key concepts in each Standard.  Workers can use the questions on each card as prompts for explaining how they apply the Standards in practice.

When printing double sided, please select short edge for the correct format.

This handy checklist will help providers and workers understand their obligations under the Strengthened Standards and will also provide links to other resources on the Quality Standards.   

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

This fact sheet is a quick reference guide which gives providers an overview of why there are different registration categories, what this means for them in practice, and how they can support your workers.

Having a comprehensive and organisation-specific outbreak management plan (OMP) helps your organisation to be prepared for the management of infections and outbreaks within your service. A key part of this readiness is ensuring that your OMP is fit-for-purpose and that everyone across the organisation can implement it if required. One way to maintain readiness and support continuous improvement of your OMP is to run regular drills, or stress tests, of your plan.

Outbreak management planning is a key part of infection prevention and control. This document supports both the development of a new outbreak management plan (OMP) and the quality assurance of existing plans. It details common OMP sections to get you started as you tailor your OMP to your service.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This plan gives an overview of the resources the Commission has published to date, to help the aged care sector prepare for the new Aged Care Act.

You need to have governance systems and processes to make sure your aged care workers can work in aged care.

This fact sheet explains a provider’s responsibilities for:

• screening workers
• preventing breaches to banning orders.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is for aged care workers and provides an overview of how we regulate the aged care sector.

This resource is for older people and provides an overview of how we regulate the aged care sector.

This resource is for aged care providers and provides an overview of how we regulate the aged care sector.

We want older people, their carers, their supporters and their aged care advocates to be active partners in their care and to be able to speak up when things are not right. Our Complaints Handling Policy explains how:

• we deliver a high-quality complaint handling service in line with the Aged Care Act 2024
• a person can make a complaint
• we will respond to a complaint.