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Arcare Hillside 3569

Provider name
Arcare Pty Ltd
Previous names
Arcare Delbridge
RACS ID
3569
Service type
Residential
Suburb
Sydenham
State
Victoria
Postcode
3037

Reports and Documents for this service

Arcare Hillside

Date:

Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 
In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 May 2021.

Arcare Hillside

Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 14 January 2020 at Arcare Hillside to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

Arcare Hillside

Serious risk decision
Following a site audit conducted on 20 to 22 August 2019 a delegate of the Aged Care Quality and Safety Commissioner made a finding that Arcare Pty Ltd failed to meet four Quality Standards in the Aged Care Quality Standards (Quality Standards) in relation to Arcare Hillside.
On 16 September 2019 a decision was made that failure to meet one of the Quality Standards has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk.
Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Arcare Hillside

Following a site audit the Commission made a decision on 16 September 2019 that this service met four of the eight Aged Care Quality Standards. The service is re-accredited for one year until 17 November 2020.

Audit Report
CER Report
CER Accessible Report

Arcare Hillside

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2019.

Audit Report

Arcare Delbridge

Audit Report

Arcare Delbridge

Audit Report