Berkeley Vale Care Community

Assessment contact Performance Report

An assessment contact was conducted with this service on 10 January 2024.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 31 January 2023 to 02 February 2023, the Commission made a decision on 28 February 2023 to re-accredit this service.

The period of accreditation of the service will expire on 28 February 2026.

Site audit Performance Report

A site audit was conducted with this service on 31 January 2023 to 02 February 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 

01 May 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Compliance update

Following an assessment contact conducted on 06 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

Following a site audit the Commission made a decision on 18 October 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for three years until 01 November 2022.

Serious risk decision

On 2 March 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that DPG Services Pty Ltd failed to meet one expected outcome in the Accreditation Standards in relation to Opal Berkeley Village and that this failure has placed the safety, health or wellbeing of care recipients of the service at serious risk.

An assessment contact was conducted by the Quality Agency on 10 May 2018 at Opal Berkeley Village to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 November 2019.