The Glen Residential Care Service

Accreditation decision

Following a site audit conducted on 14 February 2023 to 16 February 2023, the Commission made a decision on 09 March 2023 to re-accredit this service.

The period of accreditation of the service will expire on 09 March 2026.

Site audit Performance Report

A site audit was conducted with this service on 14 February 2023 to 16 February 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service

15 June 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

 

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 December 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 28 January 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 21 August 2019 at The Glen Residential Care Service to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following an audit we decided that this service met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 June 2022.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 June 2019.