Glenview Community Services Inc.

Assessment contact Performance Report
An assessment contact was conducted with this service on 2 September 2025 to 5 September 2025.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision
Following a site audit conducted on 04 June 2024 to 06 June 2024, the Commission made a decision on 12 July 2024 to re-accredit this service.
The period of accreditation of the service will expire on 25 August 2027.

Site audit Performance Report
A site audit was conducted with this service on 04/06/2024 to 06/06/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 02 February 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 20 July 2021 to 23 July 2021, the Commission made a decision on 25 August 2021 to re-accredit this service.

The period of accreditation of the service will expire on 25 August 2024.

Site audit Performance Report

A site audit was conducted with this service on 20 July 2021 to 23 July 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 November 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 May 2021.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 November 2020.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 November 2017.