Mercy Place Warrnambool

Accreditation decision

Following a site audit conducted on 07 June 2023 to 09 June 2023, the Commission made a decision on 12 July 2023 to re-accredit this service.

The period of accreditation of the service will expire on 12 July 2026.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 

18 January 2024.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission. 

Site audit Performance Report

A site audit was conducted with this service on 07 June 2023 to 09 June 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 18 July 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission. 

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 19 February 2020 at Mercy Place Warrnambool to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following a site audit the Commission made a decision on 12 December 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for three years until 18 January 2023.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 January 2020.