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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Regis Wynnum

Provider name
Previous names
The Pines Aged Care Resort Hostel
RACS ID
5332
ARCH ID
ARCH-05232

Regis Wynnum

The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 30 June 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance. 

Regis Wynnum

Accreditation decision
Following a site audit conducted on 18/11/2024 to 21/11/2024, the Commission made a decision on 05/02/2025 to re-accredit this service.
The period of accreditation of the service will expire on 11/04/2028.

Regis Wynnum

Site audit Performance Report
A site audit was conducted with this service on 18/11/2024 to 21/11/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
regis_wynnum-5332-12.docx  (DOCX  279.6 KB)

Regis Wynnum

Assessment contact Performance Report

An assessment contact was conducted with this service on 05 December 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
regis_wynnum5332-11.docx  (DOCX  1.2 MB)

Regis Wynnum

Assessment contact Performance Report

An assessment contact was conducted with this service on 05 September 2022 to 06 September 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
regis_wynnum5332-10.docx  (DOCX  1.2 MB)

Regis Wynnum

Accreditation decision

Following a site audit conducted on 24 January 2022 to 27 January 2022, the Commission made a decision on 11 April 2022 to re-accredit this service.

The period of accreditation of the service will expire on 11 April 2025.

Regis Wynnum

Site audit Performance Report

A site audit was conducted with this service on 24 January 2022 to 27 January 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
Regis Wynnum5332-9.docx  (DOCX  833.99 KB)

Regis Wynnum

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 May 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Regis Wynnum

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 November 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Regis Wynnum

Assessment contact Performance Report

An assessment contact was conducted with this service on 19 June 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
Regis Wynnum5332-8.docx  (DOCX  458.1 KB)

Regis Wynnum

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2021.

Audit Report
RegisWynnum5332-7.doc.docx  (DOCX  106.73 KB)
CER Report
RegisWynnum5332-7-cer.pdf  (PDF  321.49 KB)
CER Accessible Report
RegisWynnum5332-7-cera.docx  (DOCX  80.4 KB)

Regis Wynnum

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2018.

Audit Report
RegisWynnum6.pdf  (PDF  554.76 KB)

Regis Wynnum

Audit Report