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Reporting serious incidents: Using a problem solving approach to enhance effective incident management

Publication date

This guidance provides information for providers on the problem solving model supports the key elements of an effective incident management system to promote the health, safety, wellbeing and quality of life of older people.

Each step within the 5-step problem solving approach in this guidance has been aligned with the corresponding element in the Effective incident management systems: Best practice guidance.

Resource Type
Guides,
Topics
Minimising the use of restrictive practices
Residential services
Serious Incident Response Scheme (SIRS)
Cover of Reporting serious incidents Using a problem solving approach to enhance effective incident management