Make a complaint
Search for information about how a provider meets the Quality Standards, their accreditation and their performance history.
A banning order prohibits or restricts a person from providing or being involved in aged care services.
We monitor the quality of services delivered by providers. Non-compliant providers' details are published in the non-compliance register.
Learn how and when we accept an enforceable undertaking to address non-compliance by providers.
Understand your responsibilities as a provider and how to respond to notices and directions.
We now have powers to identify where there's risk to people using aged care and to consider imposing sanctions.