Approved providers must use this form to update, cease or notify us of suitability matters for service key personnel. Email the completed form and all related documents to APnotifications@agedcarequality.gov.au.

The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.
Approved providers must use this form to update, cease or notify us of suitability matters for service key personnel. Email the completed form and all related documents to APnotifications@agedcarequality.gov.au.
*some complaints closed may have been
received in previous months
*Data is for Jan 2025